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features
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support

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Description

Take fulfillment to the next level. Omni™ OMS is an industry-leading, end-to-end retail fulfillment solution for unified omnichannel commerce, enabling a single enterprise view of stock in real time, optimizing available-to-promise inventory while providing your customers with the confidence that what they order will be delivered or available in-store. Omni™ OMS enables you to configure, manage and execute complex order routing processes effectively and efficiently through advanced order orchestration functionality. With an intuitive interface and accessibility through the web from any device, the Omni™ OMS store fulfillment module easily enables store associates to fulfill and deliver BOPIS and curbside pickup (BOPAC) orders. Advanced “store-as-warehouse” functionality provides in-store pick and pack workflows that streamline the fulfillment process. Exceed your customers’ expectations with maximum flexibility to create, cancel or edit existing orders. Also offer multiple appeasement options including price matching, credits and adjustments.

Description

Join a diverse range of top retailers, franchises, and wholesalers who are opting for our acclaimed solutions to enhance their online and in-store sales. Elevate customer satisfaction and optimize your operational workflows with our SaaS click & collect BOPIS tool. Gain access to exclusive, real-time insights into customer demand for products across your entire retail network. Discover what items customers are seeking online and subsequently purchasing in physical stores. Identify immediate sales loss opportunities at both the product and store levels. Strategically plan your store and seasonal product offerings throughout your network. Designed specifically for retailers, franchises, and wholesalers, our platform aims to improve customer interactions while maximizing your inventory. Process orders directly from your store network to ensure quicker deliveries and lower shipping expenses. Drive in-store traffic from eager shoppers and benefit from real-time reporting on customer demand. This comprehensive approach allows businesses to adapt to changing market conditions and customer preferences seamlessly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Cin7 Inventory Management No 
Cin7 Orderhive No 
Erply No 
Heartland Retail No 
IBM WebSphere Commerce No 
KWI Unified Commerce Platform No 
Magento No 
Maropost Marketing Cloud No 
Maropost Merchandising Cloud No 
Microsoft Dynamics 365 No 
NetSuite No 
Retail Express No 
SAP Cloud Platform No 
Salesforce Agentforce Commerce No 
Shopify No 
Shopify POS No 
Shopify Plus No 
Unleashed No 
WooCommerce No 

Integrations

BigCommerce Yes 
Cin7 Inventory Management Yes 
Cin7 Orderhive Yes 
Erply Yes 
Heartland Retail Yes 
IBM WebSphere Commerce Yes 
KWI Unified Commerce Platform Yes 
Magento Yes 
Maropost Marketing Cloud Yes 
Maropost Merchandising Cloud Yes 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
Retail Express Yes 
SAP Cloud Platform Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Shopify POS Yes 
Shopify Plus Yes 
Unleashed Yes 
WooCommerce Yes 

Pricing Details

$50000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Tecsys

Founded

1983

Country

Canada

Website

www.tecsys.com/omni-retail-solutions/order-management/

Vendor Details

Company Name

stockinstore

Founded

2015

Country

Australia

Website

www.stockinstore.com

Product Features

Distribution

Barcoding / RFID Yes 
Import / Export Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Returns Management Yes 
Sales Forecasting Yes 
Shipping Management Yes 
Warehouse Management Yes 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce Yes 
Order Management Yes 
Promotions Management No 
Returns Management Yes 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Fulfillment

Choose Shipping Service Yes 
Global Shipping Yes 
Inventory Management Yes 
Multi-Channel Support Yes 
Order Management Yes 
Production Logistics No 
Recycling No 
Returns Management Yes 
Supply Chain Management Yes 
eCommerce Integration Yes 

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders No 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Product Features

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Alternatives

Alternatives

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