Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Take fulfillment to the next level. Omni™ OMS is an industry-leading, end-to-end retail fulfillment solution for unified omnichannel commerce, enabling a single enterprise view of stock in real time, optimizing available-to-promise inventory while providing your customers with the confidence that what they order will be delivered or available in-store. Omni™ OMS enables you to configure, manage and execute complex order routing processes effectively and efficiently through advanced order orchestration functionality. With an intuitive interface and accessibility through the web from any device, the Omni™ OMS store fulfillment module easily enables store associates to fulfill and deliver BOPIS and curbside pickup (BOPAC) orders. Advanced “store-as-warehouse” functionality provides in-store pick and pack workflows that streamline the fulfillment process. Exceed your customers’ expectations with maximum flexibility to create, cancel or edit existing orders. Also offer multiple appeasement options including price matching, credits and adjustments.

Description

Enhance Your Retail Operations with an Innovative In-Store Solution By implementing a few straightforward adjustments, you can greatly enhance your store's processes and ensure products are readily available on the shelves. Our in-store solution, ZetesAthena, empowers you to efficiently oversee essential tasks and operations, leading to smoother store management and increased customer satisfaction. Intuitive and Accessible In-Store Solution With ZetesAthena, your store staff will have access to mobile devices that provide them with real-time updates and notifications. This immediate access to a comprehensive product inventory ensures that employees can assist customers promptly, minimizing wait times and reducing the chances of lost sales. This versatile in-store solution facilitates a wide range of activities, from receiving goods and managing stock to fulfilling orders across multiple channels, ultimately streamlining your retail business operations. Furthermore, the ease of use of ZetesAthena encourages employee engagement and enhances overall productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 No 
Oracle Fusion Cloud ERP No 
SAP ERP No 

Integrations

Microsoft 365 Yes 
Oracle Fusion Cloud ERP Yes 
SAP ERP Yes 

Pricing Details

$50000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Tecsys

Founded

1983

Country

Canada

Website

www.tecsys.com/omni-retail-solutions/order-management/

Vendor Details

Company Name

Zetes

Founded

1984

Country

Belgium

Website

www.zetes.com/en/news/zetes-launches-zetesathena-a-cloud-based-solution-to-centrally-manage-in-store-operations-of

Product Features

Distribution

Barcoding / RFID Yes 
Import / Export Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Returns Management Yes 
Sales Forecasting Yes 
Shipping Management Yes 
Warehouse Management Yes 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce Yes 
Order Management Yes 
Promotions Management No 
Returns Management Yes 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Fulfillment

Choose Shipping Service Yes 
Global Shipping Yes 
Inventory Management Yes 
Multi-Channel Support Yes 
Order Management Yes 
Production Logistics No 
Recycling No 
Returns Management Yes 
Supply Chain Management Yes 
eCommerce Integration Yes 

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders No 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Product Features

Retail Execution

AI / Image Recognition No 
Collaboration Tools Yes 
Data Collection Yes 
Inspection No 
Pricing / Placement Optimization Yes 
Product Education Yes 
Product Promotion Strategy Yes 
Retail Site Audit No 
Workforce Management Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management No 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics Yes 
Returns Management No 
eCommerce Yes 

Task Management

Collaboration Yes 
Create Subtasks No 
Gamification No 
Gantt Charts No 
Mobile Access No 
Percent-Complete Tracking Yes 
Progress Tracking Yes 
Recurring Tasks No 
Reporting/Analytics Yes 
Spreadsheet View No 
Task Board View Yes 
Task Planning Yes 
Task Scheduling Yes 
Task Tracking Yes 
Time Tracking Yes 
To-Do List View Yes 

Alternatives

InfiEye Reviews

InfiEye

Infilect Technologies