Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Integrate a live video chat feature that supports mobile devices and recording, allowing for complete customization to fit your contact center's specific requirements. Experience a sophisticated and secure web chat system equipped with dynamic pre-written messages, real-time translation, PCI compliance, and message previews. Enhance customer support and sales efforts with secure browsing and screen sharing functionalities. Facilitate immediate communication through live voice calls, web callbacks, and PSTN features. Utilize a conversational chatbot that smoothly transitions to live agents, accessible on your website, mobile app, and various social media platforms including WhatsApp. Effectively manage messaging on WhatsApp and social media with image support for enhanced customer interaction. Companies of all sizes leverage Talkative to boost sales, enhance customer engagement, and lower operational expenses. Transform the traditional in-store experience into an online platform with live video chat to foster sales and provide tailored customer service. Encourage seamless customer interaction across multiple channels to improve service quality and support digital sales funnels, making every customer touchpoint more effective. This comprehensive approach not only elevates customer satisfaction but also drives long-term loyalty and retention.
Description
Engaging with your audience on WhatsApp has become incredibly simple! Vepaar offers an array of tools designed for you to establish and manage your business profile, enabling smooth interactions with your clients no matter where you are. Organize your contacts, messages, and media files using tags for better management. You can also apply various filters and gain insights through a robust dashboard. Understanding the challenges of communication, we have introduced the Quick Reply feature, allowing for instant responses that streamline conversations. Additionally, you can utilize dynamic fields for even more personalized interactions. Transform potential leads into loyal customers using the Sales Funnel, where you can categorize your WhatsApp business clients according to different stages and send them customized messages to nurture those relationships. With the Auto-Sync Chat feature, you can effortlessly synchronize conversations from any contact, group, or broadcast list, ensuring you have access to all your discussions whenever you log into your Vepaar account. This comprehensive approach not only enhances your customer service but also strengthens your overall business communications.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
No
Google Analytics
Yes
Salesforce Agentforce Service
Yes
WhatsApp
No
Integrations
Axis LMS
Yes
Google Analytics
No
Salesforce Agentforce Service
No
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$4.99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Talkative
Founded
2015
Country
United Kingdom
Website
talkative.uk
Vendor Details
Company Name
Vepaar
Country
India
Website
vepaar.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
No
Territory Management
No