Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
TalkHelper’s Skype call recorder empowers users to effortlessly capture Skype video calls and screen shares in a seamless and professional manner, storing them in AVI files utilizing the XVID codec. Unlike many other Skype recorders that merely function as screen savers, TalkHelper records directly within Skype, ensuring that every video frame during a call is accurately captured and preserved, regardless of whether the video is displayed in a standard window, full screen, or a floating window. Additionally, Skype audio calls can be conveniently saved in either MP3 or WAV formats, offering options for stereo or mono sound. With TalkHelper, saving Skype video messages and voicemails has never been easier; with just a single click, users can securely store voicemails and video messages as media files on their local drives, enabling easy review and playback through any media player at their convenience. This comprehensive functionality makes TalkHelper an essential tool for anyone looking to enhance their Skype communication experience.
Description
The audio recording system is capable of monitoring and capturing data from various telephony platforms, VoIP systems, and any audio streams that utilize SIP and RTP protocols. This solution can be implemented on your organization's servers, or alternatively, audio traffic can be routed through a VPN tunnel to be recorded on our dedicated servers. The system ensures that recordings persist even during network disruptions, automatically uploading the files once the connection is restored. Multiple monitors can be recorded simultaneously, regardless of their positions or orientations, and during playback, these aspects are utilized to replicate the view as perceived by the agent. Each monitor is saved as a separate file, providing flexibility for playback speed and integration options. Users can create an unlimited number of custom forms, with each form capable of containing multiple categories, and each category can house numerous questions. Additionally, questions and categories can be shared across different forms, which not only promotes consistency in inquiries but also facilitates the ability to report on similar metrics across various datasets. This flexibility makes it easier to tailor the recording and reporting process to meet specific organizational needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Skype
No
Pricing Details
$49.95 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TalkHelper
Website
www.talkhelper.com
Vendor Details
Company Name
ZCloud
Founded
2019
Country
United States
Website
zcloud.site
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
Yes