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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

TalkHelper’s Skype call recorder empowers users to effortlessly capture Skype video calls and screen shares in a seamless and professional manner, storing them in AVI files utilizing the XVID codec. Unlike many other Skype recorders that merely function as screen savers, TalkHelper records directly within Skype, ensuring that every video frame during a call is accurately captured and preserved, regardless of whether the video is displayed in a standard window, full screen, or a floating window. Additionally, Skype audio calls can be conveniently saved in either MP3 or WAV formats, offering options for stereo or mono sound. With TalkHelper, saving Skype video messages and voicemails has never been easier; with just a single click, users can securely store voicemails and video messages as media files on their local drives, enabling easy review and playback through any media player at their convenience. This comprehensive functionality makes TalkHelper an essential tool for anyone looking to enhance their Skype communication experience.

Description

The audio recording system is capable of monitoring and capturing data from various telephony platforms, VoIP systems, and any audio streams that utilize SIP and RTP protocols. This solution can be implemented on your organization's servers, or alternatively, audio traffic can be routed through a VPN tunnel to be recorded on our dedicated servers. The system ensures that recordings persist even during network disruptions, automatically uploading the files once the connection is restored. Multiple monitors can be recorded simultaneously, regardless of their positions or orientations, and during playback, these aspects are utilized to replicate the view as perceived by the agent. Each monitor is saved as a separate file, providing flexibility for playback speed and integration options. Users can create an unlimited number of custom forms, with each form capable of containing multiple categories, and each category can house numerous questions. Additionally, questions and categories can be shared across different forms, which not only promotes consistency in inquiries but also facilitates the ability to report on similar metrics across various datasets. This flexibility makes it easier to tailor the recording and reporting process to meet specific organizational needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Skype Yes 

Integrations

Skype No 

Pricing Details

$49.95 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

TalkHelper

Website

www.talkhelper.com

Vendor Details

Company Name

ZCloud

Founded

2019

Country

United States

Website

zcloud.site

Product Features

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording Yes 
Video Call Recording Yes 

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