Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Talisma Knowledgebase enhances the capabilities of your customer service team by granting them immediate access to vital information central to your operations, which in turn leads to lower operational expenses and boosts overall business effectiveness and expansion. This platform allows service and support teams to continuously gather, develop, and enhance knowledge solutions as an integral part of their everyday tasks. Once these solutions receive approval and are published within the knowledgebase, they become instantly accessible for collaborative use across various departments and communication channels, such as phone, email, chat, and the internet. Users can conveniently customize how content is presented to different audiences by employing content rules and using branded templates for knowledge articles. Additionally, it is simple to monitor and analyze the utilization of knowledge articles, including the categories accessed, unanswered questions, customer satisfaction ratings, and much more. Comprehensive details regarding each visitor's inquiries in the knowledgebase are also recorded in the contact history, ensuring that every interaction is documented for future reference and improvement. This robust tracking capability allows organizations to refine their knowledgebase continually and address customer needs more effectively.
Description
Partners engage with the Zeeto network to generate revenue from their digital assets. By tapping into diverse audiences, they can pose their inquiries and reach new visitors daily. Our network connects with a wide range of internet users across various demographics. Publisher partners seamlessly integrate our questioning technology into their online platforms. Each day, visitors to these sites respond to over 1.9 million questions from Zeeto in exchange for access to premium content, membership registrations, and discount coupons following online purchases, among other incentives. This collaboration provides partners with a fresh revenue stream, earning money for every question answered without disrupting their existing monetization strategies. Zeeto’s platform empowers publishers to manage their visitor engagement experience, offering intuitive tools to ensure that the interaction aligns with their branding and allowing them to control the quantity and categories of questions posed. Through this arrangement, partners can effectively boost both user engagement and their overall earnings.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Marketo Engage
No
Amazon Web Services (AWS)
No
Apache Cassandra
No
HubSpot CRM
No
HubSpot Customer Platform
No
Insightly
No
Mailchimp
No
Microsoft Azure
No
Microsoft Excel
No
MongoDB
No
Integrations
Adobe Marketo Engage
Yes
Amazon Web Services (AWS)
Yes
Apache Cassandra
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Insightly
Yes
Mailchimp
Yes
Microsoft Azure
Yes
Microsoft Excel
Yes
MongoDB
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Talisma
Founded
1999
Country
United States
Website
www.talisma.com/products/knowledge-base-software/
Vendor Details
Company Name
Zeeto
Founded
2011
Country
United States
Website
www.zeeto.io
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
Yes
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
Yes
Self Service Portal
No
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No