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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Talisma Knowledgebase enhances the capabilities of your customer service team by granting them immediate access to vital information central to your operations, which in turn leads to lower operational expenses and boosts overall business effectiveness and expansion. This platform allows service and support teams to continuously gather, develop, and enhance knowledge solutions as an integral part of their everyday tasks. Once these solutions receive approval and are published within the knowledgebase, they become instantly accessible for collaborative use across various departments and communication channels, such as phone, email, chat, and the internet. Users can conveniently customize how content is presented to different audiences by employing content rules and using branded templates for knowledge articles. Additionally, it is simple to monitor and analyze the utilization of knowledge articles, including the categories accessed, unanswered questions, customer satisfaction ratings, and much more. Comprehensive details regarding each visitor's inquiries in the knowledgebase are also recorded in the contact history, ensuring that every interaction is documented for future reference and improvement. This robust tracking capability allows organizations to refine their knowledgebase continually and address customer needs more effectively.

Description

Partners engage with the Zeeto network to generate revenue from their digital assets. By tapping into diverse audiences, they can pose their inquiries and reach new visitors daily. Our network connects with a wide range of internet users across various demographics. Publisher partners seamlessly integrate our questioning technology into their online platforms. Each day, visitors to these sites respond to over 1.9 million questions from Zeeto in exchange for access to premium content, membership registrations, and discount coupons following online purchases, among other incentives. This collaboration provides partners with a fresh revenue stream, earning money for every question answered without disrupting their existing monetization strategies. Zeeto’s platform empowers publishers to manage their visitor engagement experience, offering intuitive tools to ensure that the interaction aligns with their branding and allowing them to control the quantity and categories of questions posed. Through this arrangement, partners can effectively boost both user engagement and their overall earnings.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Amazon Web Services (AWS) No 
Apache Cassandra No 
HubSpot CRM No 
HubSpot Customer Platform No 
Insightly No 
Mailchimp No 
Microsoft Azure No 
Microsoft Excel No 
MongoDB No 
MySQL No 
Oracle Database No 
OrientDB No 
Pipedrive No 
Salesforce No 
Zoho CRM No 

Integrations

Adobe Marketo Engage Yes 
Amazon Web Services (AWS) Yes 
Apache Cassandra Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Insightly Yes 
Mailchimp Yes 
Microsoft Azure Yes 
Microsoft Excel Yes 
MongoDB Yes 
MySQL Yes 
Oracle Database Yes 
OrientDB Yes 
Pipedrive Yes 
Salesforce Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Talisma

Founded

1999

Country

United States

Website

www.talisma.com/products/knowledge-base-software/

Vendor Details

Company Name

Zeeto

Founded

2011

Country

United States

Website

www.zeeto.io

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree Yes 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal No 

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

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