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Average Ratings 6 Ratings

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features
design
support

Description

Tablekeep is a booking software tailored for independent dining establishments across Australia, including restaurants, cafes, and bars. This system operates directly through the venue’s website, ensuring that all bookings, guest lists, and customer interactions remain exclusive to the venue itself. Offering a straightforward monthly fee starting at $79, it eliminates commission charges per reservation, fees for individual diners, and costs related to the covers that would have been collected regardless. The service includes a customizable booking widget for any website, along with a dedicated booking page, a floor plan that facilitates table assignments, a run sheet for managing walk-ins and waitlists, guest profiles that allow for self-service modifications and cancellations, and a comprehensive reporting dashboard. Notifications and reminders are sent using the venue's own domain, making them appear professional and personal rather than generic communications from a third party. Additional premium features include the option for deposits and protection against no-shows through Stripe without incurring platform fees, the ability to sell set menus and supplementary items at the time of booking, the organization of ticketed events, and an AI assistant that utilizes the venue's unique data to enhance customer experience. Moreover, this innovative approach helps foster stronger connections between the restaurant and its guests, ultimately driving customer loyalty and satisfaction.

Description

iVvy Venue Management is a Cloud-based vendor management software utilized by hotels, restaurants and other hospitality organizations that assist executives in managing space, online bookings, catering equipment, and online reservations. iVvy Venue Management’s booking management feature allows clients to book spaces, design layout, get quotes and choose menus. In addition, the software allows clients to compare different properties and make online payments. iVvy Venue Management’s lead management feature enables users to generate, qualify, store communication, and share quotes. Moreover, the software allows managers to automatically assign leads to team members with the help of predefined rules. The software's email marketing feature allows organizations to design personalized emails using a drag and drop function and run email marketing campaigns. The open-rates, event click-through and bounce rates of emails are also tracked.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Bepoz Point of Sale No 
Google Analytics No 
Google Calendar No 
Google Tag Manager No 
H&L POS No 
MYOB No 
Maestro No 
Mews No 
Microsoft Dynamics SL No 
MyGuestlist No 
QuickBooks Online No 
ResDiary No 
RoomRaccoon No 
Sage 100 No 
Salesforce No 
SevenRooms No 
Stayntouch PMS No 
TheFork No 
Xero No 

Integrations

Bepoz Point of Sale Yes 
Google Analytics Yes 
Google Calendar Yes 
Google Tag Manager Yes 
H&L POS Yes 
MYOB Yes 
Maestro Yes 
Mews Yes 
Microsoft Dynamics SL Yes 
MyGuestlist Yes 
QuickBooks Online Yes 
ResDiary Yes 
RoomRaccoon Yes 
Sage 100 Yes 
Salesforce Yes 
SevenRooms Yes 
Stayntouch PMS Yes 
TheFork Yes 
Xero Yes 

Pricing Details

$79 AUD/month (flat, not per u
Free Trial No 
Free Version No 

Pricing Details

Currency - USD
Frequency - per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tablekeep

Founded

2023

Country

Australia

Website

tablekeep.com.au

Vendor Details

Company Name

iVvy

Founded

2009

Country

Australia

Website

get.ivvy.com/sourceforge-venue-software

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management Yes 
Costing Yes 
Customer Database Yes 
Event Management Yes 
Facility Management Yes 
Inventory Management No 
Kitchen / Menu Management No 
Order Management No 
Quote Management Yes 
Recipe Management No 
Waitstaff Management No 

Event Management

Attendee Management Yes 
Badge Management Yes 
Conferences / Conventions Yes 
Exhibit / Vendor Management Yes 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management Yes 
Surveys & Feedback Yes 
Ticketing Yes 
Volunteer Management No 
Weddings / Parties Yes 

Venue Management

Attendee Management No 
Billing & Invoicing Yes 
Contract Management Yes 
Customer Management Yes 
Event Management Yes 
Food & Beverage Management Yes 
Multi-Facility Yes 
Reservations Management No 
Resource Booking Yes 
Sales Management Yes 
Staff Management No 

Alternatives