Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Regardless of the sector your business operates in, the TOTVS BI solution is designed to assist you in tackling a variety of challenges effectively. With this BI solution's robust features, you will gain comprehensive control over your business metrics, easily accessible regardless of your business's current phase. Instead of spending valuable time searching for an effective method to manage your performance indicators, turn to TOTVS. As a Brazilian technology firm, we focus on creating business solutions tailored for organizations of all sizes. Our integrated tools support both the essential functions and administrative tasks of our clients, seamlessly connecting the entire value chain. This approach is aimed at enhancing the competitiveness of entrepreneurs across their respective fields. To deliver products that genuinely resonate with our customers, we prioritize understanding each segment just as thoroughly as they do. Consequently, we have dedicated specialist teams in every niche, equipped to conduct deep market analyses and propose solutions that stand the test of time, ensuring long-term success for our clients. By fostering this level of expertise, we can guarantee that our innovations remain relevant and valuable in an ever-evolving marketplace.

Description

Enhancesoft is a team of dedicated professionals who are committed to ensuring customer satisfaction. Through our osTicket and support system, we have developed intuitive and effective customer support platforms aimed at helping businesses succeed. Our team consists of individuals who are not only diverse but also share a strong passion for our work and the methods we employ. At Enhancesoft, we are exceptionally selective when it comes to our teammates, prioritizing potential and enthusiasm over mere experience, which is a point of pride for us. We operate as a value-driven organization, embedding high standards into every facet of our operations. Our relentless focus is on addressing genuine challenges faced by our customers, and we aim to do so in a sophisticated manner. Central to our mission is the mantra, "Make Happy Customers," which guides our every action. We don’t merely speak about our commitment to customer satisfaction; we actively demonstrate it through the quality of our products, the excellence of our services, and the comprehensive support we offer. This unwavering dedication to our customers is what sets us apart in the industry and fuels our continuous improvement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace No 
Civitfun Yes 
FastWebHost No 
Help Desk Migration No 
Inserve No 
MOCEAN No 
Mochahost No 
NetWatch.ai No 
Relokia No 
TOTVS ERP Yes 
The GlobalSolutions No 

Integrations

AWS Marketplace Yes 
Civitfun No 
FastWebHost Yes 
Help Desk Migration Yes 
Inserve Yes 
MOCEAN Yes 
Mochahost Yes 
NetWatch.ai Yes 
Relokia Yes 
TOTVS ERP No 
The GlobalSolutions Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TOTVS

Country

Brazil

Website

en.totvs.com/solution_bi

Vendor Details

Company Name

Enhancesoft

Website

www.enhancesoft.com

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Alternatives

Alternatives

Helpy Reviews

Helpy

Helpy.io, Inc.
MXM Web Manager Reviews

MXM Web Manager

MXM Systems
Artologik HelpDesk Reviews

Artologik HelpDesk

Artisan Global Media
ePMS ERP Reviews

ePMS ERP

Elinx InfoTech
OFORK Reviews

OFORK

OFORK - Kim-KI