Average Ratings 4 Ratings
Average Ratings 3 Ratings
Description
Unlimited Calling - Free Trials T-Max Predictive dialer, an inbound or outbound CRM dialing system is ideal for debt collection, marketing, and sales teams. T-Max Predictive dialer allows users to reach as many live contacts as they want by dialing up five numbers at once. T-Max Predictive Dialer's automated system allows users to cut down on busy signals, incorrect numbers, or no responses. Instead, they aim to connect all recipients to a live agent at the first contact. Managers can use monitoring to listen and take over calls for QA, or to close the call.
Hosted auto dialer VOIP phone system, with preview dialer, power dialer, sip phones, sip phones, sip phones, webphones, voicemail drops and local caller ID. We also offer Voice Broadcasting AutoDialer Trials. Compatible with any CRM, including Salesforce, Zoho, and Monday
Description
XCALLY is an easy-to-use, scalable, and fast-to-implement Omnichannel Contact Center software.
It provides many tools essential for your call center activities, in addition to Omnichannel modules.
- IVR designer and Predictive Dialer. Scripting tool. Dashboards, Realtime panels, Analytics for administrators and supervisors.
- WebRTC, Windows Softphone and Omnichannel unified Web GUI for agents.
XCALLY can be integrated via API with many external products, providers, and technologies like ticketing systems, CRM, ticketing system, AI tools, bots and TTS.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Lex
No
Chatdesk
No
Dialogflow
No
Facebook
No
Freshdesk
No
Freshsales
No
Microsoft Dynamics 365
No
Microsoft Teams
No
Plivo
No
Salesforce
No
Integrations
Amazon Lex
Yes
Chatdesk
Yes
Dialogflow
Yes
Facebook
Yes
Freshdesk
Yes
Freshsales
Yes
Microsoft Dynamics 365
Yes
Microsoft Teams
Yes
Plivo
Yes
Salesforce
Yes
Pricing Details
$100.00 per month
$100.00/month - FREE TRIAL - Unlimited Calling
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
T-Max Dialer & Communications
Founded
2010
Country
United States
Website
tmaxdialer.com/go
Vendor Details
Company Name
Xenialab
Founded
2007
Country
Italy
Website
www.xcally.com
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Inside Sales
Auto-Dialing
Yes
Call List Management
Yes
Call Recording
Yes
Campaign Management
Yes
Dashboard
Yes
Data Management
Yes
Lead Capture
Yes
Lead Distribution
Yes
Lead Scoring
No
Performance Management
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
No
Lead Management
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
No
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
No
Contact Management
Yes
FCC Compliance
No
FTC Compliance
No
Lead Capture
No
Lead Management
No