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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Synkato serves as the all-in-one unified communications (UCaaS) platform tailored for contemporary enterprises. It enables seamless collaboration by merging various communication methods and tools into a single interface. With Synkato, businesses gain access to a cloud-based phone system equipped with a versatile softphone, allowing teams to communicate via calls and chats from virtually anywhere. This solution not only boosts productivity but also fosters better interactions between team members and clients. The integrated Chat+ feature enhances user engagement by facilitating conversations in public groups, among teams, and through private messages. Additionally, it allows businesses to establish workflows for customer interactions via text messaging. Synkato streamlines operations by offering video calling capabilities, enabling users to effortlessly schedule meetings or initiate spontaneous video chats with just a few clicks, accommodating unlimited participants. Furthermore, the platform emphasizes customer satisfaction by providing a range of advanced contact center functionalities designed to elevate the overall experience for clients. By bringing together all these features, Synkato ensures that businesses can operate more efficiently while prioritizing their customers' needs.

Description

Businesses can instantly reach global scale with our enterprise-grade worldwide voice- and messaging network, no matter if they are digital-native or on a painless path to the cloud. Our flexible, compliant SIP trunking services, and phone numbers provide fully localized voice presence across 93% of the global economy. This is why we are the preferred voice infrastructure partner for most Leaders in Gartner’s Magic Quadrants for UCaaS/CCaaS. We were founded in 2005 and count among our satisfied customers Uber, Skype Zoom, Zoom, 8x8, Dialpad. NICE inContact, Orange Business Services. Telefonica, Aircall.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Kerauno Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
VoiceBase No 
Zoom Yes 

Integrations

Kerauno No 
Microsoft 365 No 
Microsoft Azure No 
VoiceBase Yes 
Zoom No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

axiatp

Country

United States

Website

www.axiatp.com/synkato/

Vendor Details

Company Name

Voxbone

Country

United States

Website

voxbone.com

Product Features

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking Yes 
Unified Communications No 
Voice Quality Enhancement No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

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