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Description
SymphonyAI Retail/CPG stands at the forefront of innovation, aiming to revolutionize the retail and consumer packaged goods sectors by harnessing the power of AI-driven analytics and insights. This advanced platform allows businesses to refine their supply chain processes, enhance demand predictions, and elevate customer satisfaction through the utilization of real-time data and sophisticated machine learning techniques. By offering tools that support informed decision-making on various aspects, including pricing strategies, promotional activities, inventory oversight, and product selection, SymphonyAI Retail/CPG enhances operational effectiveness. Its commitment to delivering tangible results, such as higher sales, minimized waste, and greater efficiency, reflects a strong focus on a customer-centered philosophy. Furthermore, with its adaptable and scalable design, the platform serves as an optimal choice for enterprises striving to maintain a competitive edge in an ever-changing market landscape. As businesses face new challenges, SymphonyAI Retail/CPG continuously evolves to meet their dynamic needs.
Description
The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.
API Access
Has API
API Access
Has API
Integrations
HIVERY
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SymphonyAI
Founded
2017
Country
United States
Website
www.symphonyai.com/retail-cpg/connected-retail/
Vendor Details
Company Name
Wayvee
Founded
2023
Country
United States
Website
wayvee.com
Product Features
CPG
Customer Management
Electronic Data Interchange
Financial Accounting
Forecast / Demand Planning
Inventory Management
Lot Tracking
Pricing Management
Shopper Marketing
Trade Promotion
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management