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Average Ratings 1 Rating
Description
Swyx provides one of the most sophisticated software-based IP communication solutions available today. When paired with your current IP setup, Swyx encompasses all the telephony functionalities you have come to expect. Moreover, you gain the many benefits of integrated communications along with seamless integration of diverse applications. The availability of messaging, rich presence, and video communication at every workstation significantly enhances productivity within an organization. With real-time communication, connecting all processes and personnel becomes notably and measurably simpler. Being a pioneer in the IP telephony and Unified Communications (UC) sector, Swyx boasts over fifteen years of expertise in delivering state-of-the-art communication solutions. Each phase of our product development is enriched by this extensive experience, having created countless communication solutions and features tailored for mid-sized businesses throughout Europe. This depth of experience ensures that Swyx remains at the forefront of innovative communication technologies.
Description
UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives.
Key Components:
- CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features.
- ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience.
- EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications.
- MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities.
- SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality.
- CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps.
- CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Active Directory
No
Google Chrome
No
Google Workspace
No
Microsoft 365
No
Microsoft Dynamics 365
No
Microsoft Outlook
No
Microsoft Teams
No
NetSuite
No
Salesforce
No
ServiceNow
No
Integrations
Active Directory
Yes
Google Chrome
Yes
Google Workspace
Yes
Microsoft 365
Yes
Microsoft Dynamics 365
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
NetSuite
Yes
Salesforce
Yes
ServiceNow
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$19.40/User/Month
Month-to-Month, 1-Year, 3-Year, and 5-Year Terms are available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Enreach
Founded
1999
Country
Germany
Website
www.enreach.de/en/products/unified-communications.html
Vendor Details
Company Name
NEC Corporation
Founded
1899
Country
Japan
Website
univergeblue.com
Product Features
Unified Communications
Audio / Video Conferencing
No
Calendar Management
Yes
Call Recording
No
Call Routing
Yes
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Product Features
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes