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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Work in a shared space that is more engaging than video calls, more flexible than whiteboards and more actionable than screen recordings. Share work with your team or customers and even external partners using the only canvas compatible with all your apps. Stay aligned across apps, browsers images, PDFs, notes, and PDFs. Share with context Keep all documents, tools, and conversations together to get feedback and make better choices. Why it matters Record a walkthrough, including instructions and next steps. Viewers can pause the video to begin working on the content. From learning to doing Work and meet in a shared space equipped with whiteboarding, video calls, and recording. You can work together or alone, in sync or live.

Description

urLive makes it simple for your customers to start a high-definition, live video call to your team. A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal. Unlike teleconferencing services: • Your team can answer multiple, simultaneous inbound video calls from the same link. • No download, install, password, or account creation required. • Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link. • Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications. • Video calls are made from any platform or device via a browser. • Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise. • Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring. • Includes an option to schedule calls. • Capacity Services™ can answer calls when your team is unavailable Personalize engagement with customer-initiated live video calls

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amplitude Yes 
Asana Yes 
Figma Yes 
GIPHY Yes 
GitHub Yes 
Gmail Yes 
Google Docs Yes 
Google Drive Yes 
Holograph Yes 
Jira Yes 
Microsoft 365 Yes 
Microsoft Office 2021 Yes 
Mural Yes 
Notion Yes 
Salesforce Yes 
Slack Yes 
Trello Yes 
Unsplash Yes 
YouTube Yes 
monday AI work platform Yes 

Integrations

Amplitude No 
Asana No 
Figma No 
GIPHY No 
GitHub No 
Gmail No 
Google Docs No 
Google Drive No 
Holograph No 
Jira No 
Microsoft 365 No 
Microsoft Office 2021 No 
Mural No 
Notion No 
Salesforce No 
Slack No 
Trello No 
Unsplash No 
YouTube No 
monday AI work platform No 

Pricing Details

$0/user/month
Start with free 30-day Pro trial. No credit card required. If you choose not to upgrade after 30 days, you'll move to our Free plan.
Free Trial Yes 
Free Version Yes 

Pricing Details

$450 per month
Our pricing is competitive with a business phone line or a VOIP account.

Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.

Annual plans are discounted at 20%.

Please schedule a short call for a quote . You'll also get to see the service in action!
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Switchboard

Website

www.switchboard.app/

Vendor Details

Company Name

urLive

Founded

2017

Country

Canada

Website

www.url.live/

Product Features

Collaboration

Brainstorming Yes 
Calendar Management No 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Remote Work

Collaboration Yes 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat Yes 
Meeting Management Yes 
Project Management Yes 
Remote Access No 
Remote Support Yes 
Screen Sharing Yes 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat Yes 
Web Conferencing Yes 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools No 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat Yes 
Video Content Yes 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback Yes 
Task Management No 
Video Conferencing Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

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