Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Work in a shared space that is more engaging than video calls, more flexible than whiteboards and more actionable than screen recordings.
Share work with your team or customers and even external partners using the only canvas compatible with all your apps. Stay aligned across apps, browsers images, PDFs, notes, and PDFs.
Share with context
Keep all documents, tools, and conversations together to get feedback and make better choices.
Why it matters
Record a walkthrough, including instructions and next steps. Viewers can pause the video to begin working on the content.
From learning to doing
Work and meet in a shared space equipped with whiteboarding, video calls, and recording. You can work together or alone, in sync or live.
Description
urLive makes it simple for your customers to start a high-definition, live video call to your team.
A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal.
Unlike teleconferencing services:
• Your team can answer multiple, simultaneous inbound video calls from the same link.
• No download, install, password, or account creation required.
• Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link.
• Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications.
• Video calls are made from any platform or device via a browser.
• Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise.
• Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring.
• Includes an option to schedule calls.
• Capacity Services™ can answer calls when your team is unavailable
Personalize engagement with customer-initiated live video calls
API Access
Has API
No
API Access
Has API
No
Integrations
Amplitude
Yes
Asana
Yes
Figma
Yes
GIPHY
Yes
GitHub
Yes
Gmail
Yes
Google Docs
Yes
Google Drive
Yes
Holograph
Yes
Jira
Yes
Integrations
Amplitude
No
Asana
No
Figma
No
GIPHY
No
GitHub
No
Gmail
No
Google Docs
No
Google Drive
No
Holograph
No
Jira
No
Pricing Details
$0/user/month
Start with free 30-day Pro trial. No credit card required. If you choose not to upgrade after 30 days, you'll move to our Free plan.
Free Trial
Yes
Free Version
Yes
Pricing Details
$450 per month
Our pricing is competitive with a business phone line or a VOIP account.
Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.
Annual plans are discounted at 20%.
Please schedule a short call for a quote . You'll also get to see the service in action!
Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.
Annual plans are discounted at 20%.
Please schedule a short call for a quote . You'll also get to see the service in action!
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Switchboard
Website
www.switchboard.app/
Vendor Details
Company Name
urLive
Founded
2017
Country
Canada
Website
www.url.live/
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
No
Chat / Messaging
Yes
Contact Management
No
Content Management
No
Document Management
Yes
Project Management
Yes
Real Time Editing
Yes
Task Management
Yes
Version Control
No
Video Conferencing
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
Yes
Meeting Management
Yes
Project Management
Yes
Remote Access
No
Remote Support
Yes
Screen Sharing
Yes
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
Yes
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
No
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Web Conferencing
Electronic Hand Raising
Yes
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
Yes
Video Content
Yes
Team Communication
Activity / News Feed
No
Audio Calls
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
Yes
Search
Yes
Surveys & Feedback
Yes
Task Management
No
Video Conferencing
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
Yes
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No