Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SwiftGuard serves as an AI receptionist specifically designed for plumbing and heating companies. While a plumber is busy working under a sink or is out on a job, SwiftGuard manages incoming calls on behalf of the business, informing callers that they are speaking with an AI assistant. It collects essential information such as the caller’s name, address, and issue, and subsequently schedules appointments in the linked Google Calendar according to real-time availability. Businesses have the option to decide if SwiftGuard should handle all incoming calls or only those that go unanswered, and a simple code can be dialed to forward calls, ensuring the business retains its original phone number. Additionally, callers have the capability to reschedule or cancel appointments, leave messages, and all interactions are documented in a central dashboard, complete with recordings, transcriptions, and caller details. Any calls that SwiftGuard cannot manage are marked for a follow-up. This AI agent is multilingual, proficient in English, Dutch, German, French, Italian, and Spanish, and can seamlessly switch languages during conversations. For security, all calls and transcripts are encrypted and are automatically deleted after 90 days. There are three straightforward monthly subscription plans available, each including a certain number of call minutes, with no extra charges per minute, making it an efficient solution for businesses. Overall, SwiftGuard significantly enhances customer service while allowing plumbing and heating professionals to concentrate on their tasks.
Description
TalaGuard Pro serves as a desktop assistant for Windows, tailored specifically for call center agents by offering immediate assistance during customer interactions. Users can access suggested replies from the team's knowledge base by hitting F1, or utilize F3 to inquire about policy-related questions answered directly from its documentation. Upon concluding each call, TalaGuard Pro automatically compiles a structured summary of the conversation.
Leaders and quality assurance personnel have the ability to examine call records, QMS ratings, coaching feedback, and the option for automated quality assessments. Administrators can configure system settings through a hierarchy based on user roles. To ensure privacy, customer information can be obscured prior to being processed by the AI, and teams have the flexibility to implement their own AI key.
Developed by a previous call center representative, TalaGuard Pro incorporates hotkeys and concise responses during calls. Its features encompass Help Me, Policy Chat, automated call notes, QMS evaluation, templates from the industry knowledge base, and capabilities for transcribing meetings. An accessible browser demo is available without any sign-up requirements, and subscription plans offer a 14-day free trial that does not necessitate a credit card for activation. Additionally, the platform continuously evolves to meet the dynamic needs of the call center environment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
€69/month
Three flat monthly plans, billed monthly ex VAT (17% less on annual billing). Every plan starts with a 14-day free trial. No free version, no per-minute charges.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Free Trial
Yes
Free Version
No
Pricing Details
$20/user/month
Solo is $25/month flat for one agent. Starter is $25/seat/month for 3–10 agents; Growth is $20/seat/month for 11–50 agents. Rates are billed monthly; Enterprise pricing is custom. All plans include a 14-day free trial with no credit card required. Annual billing is offered with two months free.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SwiftGuard
Founded
2026
Country
Netherlands
Website
swiftguard.ai
Vendor Details
Company Name
TALAGUARD SOFTWARE DEVELOPMENT SERVICE
Founded
2026
Country
Philippines
Website
talaguard.pro