Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SwiftGuard serves as an AI receptionist specifically designed for plumbing and heating companies. While a plumber is busy working under a sink or is out on a job, SwiftGuard manages incoming calls on behalf of the business, informing callers that they are speaking with an AI assistant. It collects essential information such as the caller’s name, address, and issue, and subsequently schedules appointments in the linked Google Calendar according to real-time availability. Businesses have the option to decide if SwiftGuard should handle all incoming calls or only those that go unanswered, and a simple code can be dialed to forward calls, ensuring the business retains its original phone number. Additionally, callers have the capability to reschedule or cancel appointments, leave messages, and all interactions are documented in a central dashboard, complete with recordings, transcriptions, and caller details. Any calls that SwiftGuard cannot manage are marked for a follow-up. This AI agent is multilingual, proficient in English, Dutch, German, French, Italian, and Spanish, and can seamlessly switch languages during conversations. For security, all calls and transcripts are encrypted and are automatically deleted after 90 days. There are three straightforward monthly subscription plans available, each including a certain number of call minutes, with no extra charges per minute, making it an efficient solution for businesses. Overall, SwiftGuard significantly enhances customer service while allowing plumbing and heating professionals to concentrate on their tasks.
Description
Our comprehensive workflow guides your contacts from initial lead to sale and even through renewals, providing you with clear insights into actions taken by your team, complete with thorough auditing capabilities. You can meticulously manage what your agents can access, safeguarding your data by granting sensitive permissions only to those who truly require it, utilizing our preset roles or customizable permissions. Arrange meetings with agents for both in-home and office visits! Effortlessly oversee callbacks and appointments using our user-friendly Calendar feature. You can also create events, invite clients, and monitor attendance, among other functionalities! This system isn't limited to just call centers; through our "My Business" section, agents can take charge of their own portfolio, managing leads, policies, callbacks, and appointments. If you have confidence in your team, empower them with autonomy! TLDialer seamlessly integrates with our Hosted VICIDial service, allowing agents to operate from a single interface where data updates automatically. Our VICI Servers ensure that your system remains current and efficient at all times, enhancing productivity across the board. Additionally, the streamlined approach fosters improved communication and collaboration among team members.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
No
Pricing Details
€69/month
Three flat monthly plans, billed monthly ex VAT (17% less on annual billing). Every plan starts with a 14-day free trial. No free version, no per-minute charges.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Starter: EUR 69/month - 150 call minutes, up to 10 minutes per call, 3 calls answered at once.
Pro: EUR 199/month - 350 call minutes, up to 15 minutes per call, 6 calls answered at once, priority email support.
Scale: EUR 449/month - 1,000 call minutes, up to 20 minutes per call, 12 calls answered at once, dedicated onboarding.
Free Trial
Yes
Free Version
No
Pricing Details
$75 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SwiftGuard
Founded
2026
Country
Netherlands
Website
swiftguard.ai
Vendor Details
Company Name
Esotech
Founded
2013
Country
United States
Website
info.tldcrm.com
Product Features
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No