Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.
Description
Toby allows you to communicate in various languages during any video call effortlessly. Simply download our desktop application, configure it with your preferred video call platform, and experience seamless multilingual conversations with minimal lag. With Toby's two-way live translation feature, you can converse fluently in any language, and the spoken and heard transcripts guarantee that every detail remains intact. You can also craft custom glossaries that cater specifically to your needs and profession. Select your desired languages, initiate a test call, and start speaking as soon as the video call connects. Toby is compatible with all video conferencing platforms, translating audio directly on your device to enhance communication. Additionally, this functionality opens up new opportunities for collaboration across different cultures and languages.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Chime
No
Discord
No
Gmail
No
Google Meet
No
Microsoft Teams
No
Skype
No
Slack
No
WeChat
No
Webex Connect
No
Zoom
No
Integrations
Amazon Chime
Yes
Discord
Yes
Gmail
Yes
Google Meet
Yes
Microsoft Teams
Yes
Skype
Yes
Slack
Yes
WeChat
Yes
Webex Connect
Yes
Zoom
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Sutherland
Founded
1986
Country
United States
Website
www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai
Vendor Details
Company Name
toby
Website
www.trytoby.com