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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.

Description

Ztalk.ai is an innovative desktop application that leverages artificial intelligence to provide instantaneous voice translation during video conferencing, allowing for smooth communication across different languages. This tool is designed to work seamlessly with popular conferencing software, acting as a real-time interpreter that enables participants to engage in conversations using their preferred languages without any interruptions or the hassle of manual transcriptions. By facilitating direct dialogue, Ztalk.ai eliminates the need for subtitles or summaries after meetings, ensuring that discussions flow naturally. It also prioritizes user privacy with end-to-end encryption and robust security measures. Users can easily select their desired input and output languages, enhancing the overall experience. With its state-of-the-art AI technology, Ztalk.ai consistently delivers high-quality translations. Furthermore, all voice data is secured during transmission and storage through advanced encryption techniques, maintaining compliance with international data protection and privacy laws. This makes Ztalk.ai not only a practical solution for multilingual communication but also a trustworthy one.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Meet No 
Microsoft Teams No 
Zoom No 

Integrations

Google Meet Yes 
Microsoft Teams Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Sutherland

Founded

1986

Country

United States

Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Vendor Details

Company Name

Ztalk.ai

Country

United States

Website

ztalk.ai/

Alternatives

Alternatives

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