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Average Ratings 1 Rating
Description
Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.
Description
Experience top-notch neural machine translation tailored for your business, crafted by Yandex, a prominent tech leader in Europe. Expand your reach into new markets by translating your interfaces, content, and communications into over 90 languages. Accelerate your time to market and connect with new clients, even when dealing with substantial volumes of rapidly changing information. Save on costs associated with manual translation efforts. Achieve greater precision and enhance translation quality through the use of personalized glossaries. Leverage machine translation to efficiently scale your machine learning processes across different languages by converting data seamlessly. Our service is backed by a robust, secure, and scalable cloud infrastructure, ensuring high quality. Our dedicated support team is always available to address any inquiries regarding Yandex Cloud, with extended plan users receiving 24/7 assistance. The service operates through an HTTP API, and comprehensive instructions for utilization can be found within the documentation, making it easy to get started and maximize its benefits. With Yandex, you can confidently navigate the complexities of multilingual communication and broaden your global presence.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Stackreaction
No
Yandex Cloud
No
Yandex SpeechSense
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.39 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Sutherland
Founded
1986
Country
United States
Website
www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai
Vendor Details
Company Name
Yandex
Founded
1997
Country
Russia
Website
translate.yandex.com