Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Survox IVR offers a cost-effective and automated solution for conducting interactive surveys aimed at gathering data on customer experiences, market research, and opinion polling. It enables swift voice-based engagement, allowing access to demographics that can exclusively participate via phone. By accommodating respondents' preferences through a selection of engagement methods, it enhances the likelihood of obtaining meaningful feedback. To prevent skewed results that reflect only the opinions of the extremely satisfied or dissatisfied, Survox automatically follows up on transactions with proactive outbound surveys. It also seamlessly combines inbound and outbound calls in interviewer queues to ensure immediate responses to callbacks. Additionally, it efficiently screens, transfers, and manages calls to optimize caller retention. Survox can also automatically schedule or perform interviews while collecting valuable post-transaction feedback, ensuring a comprehensive understanding of customer sentiments. This multi-faceted approach allows businesses to gain deeper insights into their customer interactions.

Description

Ezy Survey Products and Services can support your organization at any level of your survey project, whether it's a basic web survey with a limited number of respondents or a comprehensive Enterprise Feedback Management Solution, by offering professional turnkey solutions that encompass customer feedback collection, market research tools, mobile surveys, and more. Clients trust ezysurvey's feedback solutions to uncover opportunities, enhance products and services, foster relationships, and drive overall business expansion. With a user-friendly, web-based survey platform, we harness the capabilities of the internet to deliver results in a more economical and efficient manner, allowing organizations to gain insights quickly and effectively. Our commitment to providing tailored solutions ensures that every client's unique needs are met throughout the survey process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Enghouse Insights

Founded

1984

Country

United States

Website

www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Vendor Details

Company Name

ezySurvey

Founded

1990

Country

Greece

Website

www.ezysurvey.com

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

Amplitude Research Solutions Reviews

Amplitude Research Solutions

Amplitude Research
SPLICE Dialog Suite Reviews

SPLICE Dialog Suite

SPLICE Software
Feedier Reviews

Feedier

Alkaweb
uContact Reviews

uContact

net2phone
KooKoo Reviews

KooKoo

Ozonetel
Checker Software Reviews

Checker Software

Checker Software Systems