Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
SureVoIP offers both UK and international VoIP numbers that are ideal for new businesses, call centers, independent contractors, and professionals working from home. Explore the comprehensive range of VoIP Products & Services from SureVoIP, an award-winning provider in the UK specializing in fully managed hosted business IP phone systems and solutions. They provide recommended IP phones, VoIP equipment, and connectivity hardware tailored for use with their VoIP and internet services designed for both business and enterprise needs. VoIP technology has matured and is no longer considered a novelty; it is straightforward to implement, yet the advantages are substantial. All that’s required are IP phones and a reliable internet connection, and SureVoIP takes care of everything else. Regardless of whether you have existing equipment or are starting from scratch, SureVoIP® is prepared to assist you. Utilizing only the highest quality connections, they ensure you receive exceptional service, making it feel as though your customer is just a stone's throw away. The service is so effective that you may forget you’re communicating remotely. Additionally, you can trust in the safety of their hosted VoIP services, as all your calls and chats are encrypted, providing security against potential eavesdroppers. With SureVoIP, you can experience seamless communication without compromising on safety or quality.
Description
VoIP Spear is a monitoring and alerting service. We monitor your voice quality and notify you when there is a problem. You will be the first to know if your call quality is poor. Quality problems with calls always occur at the worst times. It can be frustrating to ask "Can you hear me?" It's frustrating to ask "Can you hear me?" or "Can you say that again?" Over and over. Quality issues with calls are often intermittent. This means that they may not be occurring when tech support arrives. VoIP Spear monitors VoIP quality throughout the day. VoIP Spear can be reached even when you are asleep. VoIP Spear gives you a numerical score that measures your voice quality, from poor (1) to excellent (5). This is known as MOS, or Mean Opinion Score. It's an industry standard to measure voice quality. VoIP Spear has servers located in more than 15 major cities around the world, so you can test your VoIP best. Our servers are located in North America and South America, Europe, Asia/Pacific, and Europe.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$10 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SureVoIP
Founded
2010
Country
United Kingdom
Website
www.surevoip.co.uk
Vendor Details
Company Name
Toepoke Software
Founded
2007
Country
Canada
Website
voipspear.com
Product Features
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
VoIP Monitoring
Alerts / Notifications
Yes
Call Detail Record (CDR) Analysis
Yes
Call Quality Monitoring
Yes
IP SLA Monitoring
Yes
Jitter Testing
Yes
Latency Monitoring
Yes
MOS Monitoring
Yes
Packet Loss Monitoring
Yes
QoS Monitoring
Yes
Reporting / Analytics
Yes
Troubleshooting
Yes