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Description

SureTel adopts a proactive strategy in catering to our business telephone clients. Our dedicated VoIP phone specialists are always ready to engage with you regarding your unique needs or provide a live demonstration of our platform, which we are confident will leave you impressed. Feel free to reach out to our business VoIP experts by calling 833-SURETEL (787-3835) or interacting with our online representative via the chat option on our website. We firmly believe in transparent pricing, ensuring that all features are included in our services without hidden fees. If you're concerned about initial expenses, don’t worry; you can rent phones from us and we will handle all aspects of the setup and management! Our platform is designed to accommodate any custom features you may require. Explore our Idea Portal to see the exciting developments we have in progress. With SureTel, you can trust that we’re here to support you every step of the way.

Description

Organizations understand the necessity of a reliable phone line for effective communication with customers and clients. Our innovative cloud-based telephone system offers exceptional sound quality, call recording features, conference bridging, and a range of additional premium experiences. With the assistance of our skilled engineers, you can expect comprehensive technical support, seamless setup, and prompt responses to any questions or issues that may arise. By opting for our cloud technology for your telecommunication needs, you can significantly cut down on initial capital investments, eliminate ongoing management costs, and enjoy numerous other benefits. If you're on the go and don’t want to lug around your office phone, rest assured that you can easily have all incoming calls forwarded to your mobile device when you're away from your desk. This flexibility ensures that you remain connected no matter where you are.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Vultus Recruit No 

Integrations

Vultus Recruit Yes 

Pricing Details

$19.99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$24.99/month/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SureTel

Founded

2007

Country

United States

Website

www.suretel.co

Vendor Details

Company Name

Vitel Global

Founded

2009

Country

United States

Website

www.vitelglobal.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Alternatives

Alternatives

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