Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
We Offer a Wide Range of Services, Including:
- Customer support (Front desk, Tier 1)
- Technical support services (Tier 1-3)
- IT support services
- Social media customer services
- CX services
- AI-powered support teams
- System setup and integration
- Reception desk services
- Back-office services (data entry, content moderation & enrichment)
- KYC & ID verification
- Data annotation
We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. We support. You grow. AI scales it all.
Description
A team of friendly and professional virtual receptionists based in the UK offers call answering and web chat services tailored to your needs. Whether you require assistance for just one call a day or need comprehensive 24/7 phone coverage, we have personalized options available. Our emergency call answering service ensures that your customers receive support when they need it most, all while keeping you uninvolved. With complimentary call transfers included and any unused calls rolling over, our service is designed to fit the unique requirements of your business perfectly. If you're unavailable to take a call, a Verbatim receptionist will gladly take a message and ensure that you receive it promptly. You have the flexibility to choose whether to accept a call or not, and if you're busy and prefer not to be interrupted, you can easily indicate this in our call management dashboard and designate someone else to handle the call. Additionally, our virtual receptionists are always trained to uphold the highest standards of professionalism and customer service, enhancing your brand's reputation in the process.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshdesk
Yes
Gorgias
Yes
HubSpot CRM
Yes
Zendesk
Yes
Zoho CRM
Yes
Integrations
Freshdesk
No
Gorgias
No
HubSpot CRM
No
Zendesk
No
Zoho CRM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$61.78 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SupportYourApp
Founded
2010
Country
United States
Website
supportyourapp.com/
Vendor Details
Company Name
Verbatim Telephone Answering Service
Founded
1997
Country
United Kingdom
Website
verbatim-cc.co.uk