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Average Ratings 5 Ratings

Total
ease
features
design
support

Description

Supermoon is an innovative customer service platform powered by AI, aimed at enhancing support operations by merging essential communication channels into a cohesive system. With its unique AI customization capabilities, the platform provides automatic reply suggestions, message summaries, and sentiment analysis, which empower teams to respond quickly and effectively across diverse platforms. The AI-driven phone assistant employs cutting-edge voice technology to manage calls, ensuring that all interactions remain professional and consistent. Additionally, Supermoon features an integrated CRM that allows businesses to conveniently keep track of vital customer information, thereby supporting personalized engagement. MoonChat, the live chat component of Supermoon, seamlessly integrates into websites, delivering real-time assistance to users. Moreover, the omnichannel inbox aggregates messages from various support channels, enabling teams to handle all customer inquiries through a single interface. For Shopify merchants, Supermoon also incorporates order data and customer details, further streamlining the support management process, which ultimately enhances overall customer satisfaction and operational efficiency.

Description

Supsis AI provides a comprehensive, AI-driven customer communication hub that streamlines interactions across multiple digital channels. Businesses can handle live chats, automate responses, schedule bookings, and integrate messaging apps like WhatsApp, Instagram, Messenger, and Telegram from a single dashboard. The platform’s AI chatbots answer common questions, resolve issues, and direct complex cases to human agents, reducing workloads and improving efficiency. Built-in tools include video calling, file sharing, language translation, smart triggers, and real-time visitor monitoring. Supsis AI’s automation features allow teams to send bulk messages, manage support workflows, and maintain consistent, error-free communication. It also offers in-depth reporting and analytics for performance tracking. Mobile compatibility ensures that managers and support agents can oversee operations and respond to customers from anywhere. By combining automation with personalized service, Supsis AI helps businesses scale support operations and increase customer loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Gmail Yes 
Instagram Yes 
Microsoft Outlook Yes 
Shopify Yes 
WhatsApp Yes 

Integrations

Gmail No 
Instagram No 
Microsoft Outlook No 
Shopify No 
WhatsApp No 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Pricing Details

$0.03 per task/session
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Supermoon

Founded

2022

Country

United States

Website

getsupermoon.com

Vendor Details

Company Name

Supsis Ai

Founded

2020

Country

Turkey

Website

supsis.ai

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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