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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Every day, HR teams receive hundreds of requests and queries from employees across the business. These queries can range from simple requests for information to long-running, complex inquiries and sensitive cases. Many Shared Services and HR teams are realizing that these processes are no longer possible to track using traditional methods. They are instead looking for solutions that can manage all of their work tasks from one platform. Sunrise HRCM will give HR teams a single platform for all employee support interactions. They will also be able automate and manage key HR processes and spot trends over time. This will ensure consistency and accuracy in issue resolution and advice. Sunrise HRCM is the ideal solution for HR Service Delivery and shared services capability.

Description

Workpro does everything you need, and nothing you don’t. This is case management as it should be. Integrate with web forms, social media and company systems. Create, edit and save correspondence without leaving the case. All in an intuitive system trusted by some of the UK’s leading organisations. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Automox Yes 
ChatGPT Yes 
Docusign Yes 
Jira Yes 
Lansweeper Yes 
Mailchimp Yes 
Microsoft Exchange Yes 
Microsoft Graph Yes 
Microsoft Intune Yes 
Microsoft Planner Yes 
Microsoft Power Automate Yes 
Microsoft Power BI Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Oncore No 
Pipedrive Yes 
Slack Yes 
Tanium Yes 
Textlocal Yes 

Integrations

Automox No 
ChatGPT No 
Docusign No 
Jira No 
Lansweeper No 
Mailchimp No 
Microsoft Exchange No 
Microsoft Graph No 
Microsoft Intune No 
Microsoft Planner No 
Microsoft Power Automate No 
Microsoft Power BI No 
Microsoft SharePoint No 
Microsoft Teams No 
Oncore Yes 
Pipedrive No 
Slack No 
Tanium No 
Textlocal No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Sunrise Software

Founded

1994

Country

United Kingdom

Website

www.sunrisesoftware.com/hr-case-management/

Vendor Details

Company Name

Workpro

Founded

1969

Country

United Kingdom

Website

www.workpro.com

Product Features

HR Employee File Management

Access Controls No 
Centralized Employee Files No 
Dashboard No 
Email Notifications No 
Paper & Digital No 
Regulatory Compliance No 
Retention Settings No 
Search No 
Sharing Spaces No 
Signature No 

Product Features

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) Yes 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management No 
Issue Tracking Yes 
Quality Assurance Management Yes 
Routing No 
Self Service Portal Yes 
Social Media Monitoring No 
Survey Management No 

HR Employee File Management

Access Controls No 
Centralized Employee Files No 
Dashboard Yes 
Email Notifications Yes 
Paper & Digital No 
Regulatory Compliance Yes 
Retention Settings No 
Search Yes 
Sharing Spaces No 
Signature No 

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