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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Summit Service System is designed to help you take charge of your operations, enhance customer service, and streamline job management, whether you're handling pre-scheduled services or urgent requests. By utilizing automatic scheduling for upcoming services and reminders for repeat business, this system aids in the growth of your enterprise. Service frequencies can be customized for each task, and technicians have access to comprehensive details, diagrams, site photographs, and parts inventory management tailored to their needs. The platform includes options for flat-rate pricing as well as detailed invoicing functionalities. With the Summit dispatch screen, you can effectively manage workflows, oversee technicians' schedules, and prioritize jobs based on urgency and service dates. Furthermore, extra information screens facilitate the monitoring of site tank specifics, lab samples, manifests, and disposal records. Customer reimbursements for grease and bio-fuel collectors can be handled efficiently. Once a job is finished, transforming work orders into payments and invoices is accomplished with just a few clicks, ensuring a seamless end-to-end process. This integrated approach not only simplifies operations but also enhances overall efficiency in managing customer relationships.

Description

Golova is a cloud-oriented platform specifically designed for businesses in the rental and event sector, providing a consolidated interface for managing equipment stock, overseeing project workflows, and facilitating team collaboration in real time. The AI Rider Assistant feature intelligently identifies artist riders, checks the availability of necessary equipment, and recommends budget-friendly plans, while the inclusion of QR/barcode and RFID technologies ensures accurate inventory management and GPS tracking for efficient logistics. Users have the ability to effectively plan and execute projects using integrated Gantt charts, assign tasks, keep track of employee hours, and create customized offers, contracts, and invoices in PDF or Excel format without exiting the platform. Additional capabilities encompass employee access management, a comprehensive global contractor database, integration with Telegram for immediate group communication, and extensive analytical tools that provide insights into resource utilization, project progress, and financial outcomes. This platform is particularly suitable for AV rental services, production and rigging firms, scenic and props rental businesses, live performance support, festivals, and more, making it an essential tool for enhancing operational efficiency in the industry. Its multifaceted features make it an invaluable asset for professionals looking to streamline their processes and improve collaboration across various teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel No 
Telegram No 

Integrations

Microsoft Excel Yes 
Telegram Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€20 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ritam Technologies

Founded

1981

Country

United States

Website

www.ritam.com/serviceprogram

Vendor Details

Company Name

golova

Country

Spain

Website

golova.ai/

Product Features

Equipment Rental

Asset Tracking No 
Barcoding No 
Billing and Invoicing No 
Customer Management No 
Inventory Management No 
Maintenance Management No 
Order Management No 
Reservations Management No 
Utilization Reporting No 

Product Features

Equipment Rental

Asset Tracking No 
Barcoding No 
Billing and Invoicing No 
Customer Management No 
Inventory Management No 
Maintenance Management No 
Order Management No 
Reservations Management No 
Utilization Reporting No 

Rental

Auto / Boat Rental No 
Contract Management No 
Inspection Management No 
Inventory Management No 
Late Fee Calculation No 
Maintenance Management No 
Medical Equipment Rental No 
Multi-Location No 
Online Booking No 
Rate Management No 
Recurring Rentals No 
Reservations Management No 
Scheduling No 
Short / Long Term Rental No 

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