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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Summit Service System is designed to help you take charge of your operations, enhance customer service, and streamline job management, whether you're handling pre-scheduled services or urgent requests. By utilizing automatic scheduling for upcoming services and reminders for repeat business, this system aids in the growth of your enterprise. Service frequencies can be customized for each task, and technicians have access to comprehensive details, diagrams, site photographs, and parts inventory management tailored to their needs. The platform includes options for flat-rate pricing as well as detailed invoicing functionalities. With the Summit dispatch screen, you can effectively manage workflows, oversee technicians' schedules, and prioritize jobs based on urgency and service dates. Furthermore, extra information screens facilitate the monitoring of site tank specifics, lab samples, manifests, and disposal records. Customer reimbursements for grease and bio-fuel collectors can be handled efficiently. Once a job is finished, transforming work orders into payments and invoices is accomplished with just a few clicks, ensuring a seamless end-to-end process. This integrated approach not only simplifies operations but also enhances overall efficiency in managing customer relationships.

Description

Organize your drivers for different assignments using an intuitive drag and drop feature, making it easy to see which drivers are occupied and which ones are available. This system boosts overall efficiency and productivity while allowing real-time tracking of your drivers' locations on a map. With this level of oversight, you can confidently pursue larger projects, knowing you can monitor all your equipment and generate customer invoices effortlessly. TCR Online offers comprehensive management for all your specialized requirements. Additionally, the TCR Mobile App is tailored for drivers in the field, allowing them to complete their tickets digitally and eliminating the need for paper documentation. The user-friendly interface enables drivers to log the start and end times of their shifts and breaks, account for extra time spent in the yard or during loading, and finalize tickets with ease. This streamlined approach not only simplifies the workflow but also significantly reduces the chances of errors in documentation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ritam Technologies

Founded

1981

Country

United States

Website

www.ritam.com/serviceprogram

Vendor Details

Company Name

TCR Software

Country

United States

Website

tcrsoftware.com

Product Features

Equipment Rental

Asset Tracking No 
Barcoding No 
Billing and Invoicing No 
Customer Management No 
Inventory Management No 
Maintenance Management No 
Order Management No 
Reservations Management No 
Utilization Reporting No 

Product Features

Equipment Rental

Asset Tracking Yes 
Barcoding No 
Billing and Invoicing Yes 
Customer Management Yes 
Inventory Management Yes 
Maintenance Management No 
Order Management No 
Reservations Management No 
Utilization Reporting No 

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