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Description
Squelch offers a cutting-edge solution for optimizing customer experience by delivering relevant and context-rich insights to agents precisely when they need it, thereby enhancing customer interactions and boosting team efficiency. The platform seamlessly integrates with existing data sources to generate actionable intelligence that aids managers in tracking agent performance, while also equipping executives with valuable insights into the effect of customer experience operations on financial outcomes. Designed with security and ease of use in mind, Squelch requires minimal maintenance and is straightforward to implement. Furthermore, its quick installation process and ready-to-use features ensure that you can start seeing a return on investment within just one day. Squelch integrates effortlessly with the tools already utilized by your support and success teams, significantly amplifying their capability to assist customers effectively. By leveraging Squelch, businesses can significantly enhance the overall customer experience, empowering support and success teams to tackle even the most challenging issues with confidence. This comprehensive approach not only improves customer satisfaction but also drives team engagement and productivity.
Description
Our white label, event-based loyalty solution makes it easy to launch or upgrade your digital loyalty program. You can configure the rules for your loyalty program in our reactor engine so that you can instantly react to customer behaviour and get any type of result.
Your customers will receive their rewards right to their phones with our white label loyalty mobile app. Have an app or website already? Our SDK solution will allow you to integrate loyalty in your existing system. Customers can redeem rewards codes right from the app. Push notifications allow you to reach your customers directly from the app. Multi-step achievements and challenges can be created to increase engagement. The app can be customized with content such as a menu or table booking. The loyalty app can be completely customized to fit your brand.
Our modular API-first technology allows us to provide a complete loyalty solution, or just a powerful engine for loyalty. Get in touch with us today!
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Awin
No
BigCommerce
No
Box
Yes
Braze
No
Google Drive
Yes
Google Maps
No
HubSpot CRM
No
Jira
Yes
LinkedIn
No
Integrations
Salesforce
Yes
Awin
Yes
BigCommerce
Yes
Box
No
Braze
Yes
Google Drive
No
Google Maps
Yes
HubSpot CRM
Yes
Jira
No
LinkedIn
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$2799 per feature per month
Please contact White Label Loyalty directly for pricing details.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Squelch
Founded
2015
Country
United States
Website
www.squelch.io
Vendor Details
Company Name
White Label Loyalty
Founded
2015
Country
United Kingdom
Website
whitelabel-loyalty.com
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Product Features
Campaign Management
Channel Management
No
Contact Database
Yes
Email Marketing
Yes
Event Triggered Actions
Yes
Lead Management
Yes
Multi-Campaign
Yes
Customer Advocacy
Advocate Management
Yes
Campaign Management
Yes
Communication Management
Yes
Community Management
No
Gamification
Yes
Referral Tracking
Yes
Reporting/Analytics
Yes
Rewards Program
Yes
Social Engagement
Yes
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
No
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Loyalty Management
CRM
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
White Label
Yes
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
No
Dynamic Content
No
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
No
Search Marketing
No
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
No
