Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sprinklr is a Unified-CXM platform that enables enterprises to manage every customer interaction from a single AI-powered system. It combines marketing, social media management, customer service, and consumer insights into one cohesive platform. Sprinklr uses advanced AI to analyze unstructured data from millions of conversations to uncover actionable insights. Its AI copilots and intelligent agents help automate workflows and enhance team efficiency. Marketing teams can run compliant global campaigns while maintaining brand consistency across channels. Customer service teams benefit from omnichannel support tools and real-time context for every interaction. Sprinklr enables human-AI collaboration to deliver more empathetic and personalized experiences. The platform integrates seamlessly with existing enterprise technology stacks. Built for scale, it supports global teams with high customization and governance. Sprinklr helps organizations transform customer experience into a competitive advantage.
Description
Touchstorm DATAlabs has systematically organized a staggering 96% of YouTube's entire database, transforming it into a comprehensive resource of over 200,000 topics, effectively establishing the platform as the largest focus group accessible to brands and agencies worldwide. Our diverse array of products includes social listening tools, influencer casting capabilities, perceptual research services, competitive benchmarking options, and enterprise API integrations, all of which provide unique YouTube insights that are not offered by any conventional social listening platform. By utilizing advanced AI-driven sentiment analysis, mapping search volumes, and leveraging our proprietary TVi index, Touchstorm DATAlabs empowers brands to make informed, data-driven decisions regarding their content strategies, influencer collaborations, and market positioning on a large scale. This innovative approach not only enhances brand visibility but also fosters deeper connections with target audiences.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AppsFlyer
Yes
Aprimo
Yes
Azure AI Anomaly Detector
Yes
Bynder
Yes
Contentful
Yes
Discourse
Yes
Getty Images
Yes
Jira
Yes
Kochava
Yes
Mailchimp
Yes
Integrations
AppsFlyer
No
Aprimo
No
Azure AI Anomaly Detector
No
Bynder
No
Contentful
No
Discourse
No
Getty Images
No
Jira
No
Kochava
No
Mailchimp
No
Pricing Details
Custom, Quote-based Pricing
Free Trial
No
Free Version
No
Pricing Details
$99/month/user
Perfect for brands looking for a YouTube-native view of their channel performance and competitive set.
1 authenticated channel + 9 competitors
Channel KPIs — growth, engagement, top videos, demographics, geography
Competitive comparisons — top brands, growth metrics, uploads, and cadence
Category Share of Voice
1 authenticated channel + 9 competitors
Channel KPIs — growth, engagement, top videos, demographics, geography
Competitive comparisons — top brands, growth metrics, uploads, and cadence
Category Share of Voice
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com
Vendor Details
Company Name
Touchstorm DATAlabs
Founded
2014
Country
United States
Website
touchstormdatalabs.com
Product Features
Audience Intelligence
AI / Machine Learning
Yes
Audience Segmentation
Yes
Competitive Intelligence
Yes
Content Tracking
Yes
Data Visualization
Yes
Data-Driven Insights
Yes
Filters / Search
Yes
Image Recognition
Yes
Sentiment Analysis
Yes
Social Listening
Yes
Social Media Analytics
Yes
Trend Tracking
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Experience Management
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Social Media Advertising
Ad Buying
No
Ad Creation
Yes
Bulk Advertising
Yes
Campaign Management
Yes
Collaboration Tools
Yes
Comment / Reply Moderation
Yes
Digital Asset Management
Yes
Reporting / Analytics
Yes
Retargeting
Yes
Roles / Permissions
Yes
Social Media Analytics Tools
Campaign Analytics
Yes
Competitor Monitoring
Yes
Customizable Reports
Yes
Engagement Tracking
Yes
Influencer Tracking
Yes
Multi-Channel Data Collection
Yes
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
Yes
Customer Engagement
Yes
Multi-Account Management
No
Multi-User Collaboration
Yes
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
Yes
Content Management
Yes
Conversion Tracking
Yes
Customer Targeting
Yes
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
Yes