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Description
Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more.
The Problem
Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations.
The Solution
Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes.
To achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop.
By integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices.
Description
Spokes is a self-hosted communication platform offering text, voice, and video chat for families, friend groups, and small teams. It provides a simple, private alternative to cloud-based services like Discord and Slack, giving you 100% control over your data on your own hardware.
Everything runs inside a single lightweight Docker container with no external database required:
• Organized text channels, private DMs, and native GIF support
• Built-in LiveKit voice & video channels with noise cancellation
• Shared photo albums for preserving high-resolution family & group pictures
• Group event calendar and availability tracking
• Free native iOS and Android apps with end-to-end encrypted push notifications
• Optional password-encrypted channels and full OIDC / SSO support
Spokes Server is free to self-host forever with unlimited users. An optional per-server Spokes Pass ($45/year for your entire server, no per-user fees) unlocks the mobile push notification relay after a 2-month free trial.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon S3
No
Copper
Yes
Discord
No
Google
Yes
Google Drive
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Keycloak
No
LiveKit
No
Microsoft 365
Yes
Integrations
Amazon S3
Yes
Copper
No
Discord
Yes
Google
No
Google Drive
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Keycloak
Yes
LiveKit
Yes
Microsoft 365
No
Pricing Details
$15 per month
Mix-and-match licensing allows you to buy the right license type for each user so you're not wasting money buying features some users won't use. Host on Spoke or deploy to your Twilio Account.
Free Trial
Yes
Free Version
No
Pricing Details
$45 one-time
The self-hosted server is free, with unlimited users and channels and free web/PWA notifications. Spokes Pass is a one-time purchase: $45 per instance for one year or $70 per instance for two years, unlocking native mobile push. Each server receives a two-month push trial; there is no per-user fee. Pass purchases are non-refundable.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Spoke Network
Founded
2016
Country
New Zealand
Website
spokephone.com
Vendor Details
Company Name
Logiciel PCBee inc.
Founded
2026
Country
Canada
Website
www.spokes.sh
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
No
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
Yes
Caller ID
Yes
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Team Chat
End-to-End Encryption (E2EE)
No
File Sharing
No
Groups / Channels
No
Payments
No
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Alternatives
Alternatives
No Alternatives
