Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.
Description
Voalte Platform enhances communication and collaboration among care teams by utilizing top-tier technologies, allowing you to stay ahead in the rapidly changing healthcare environment. Elevate your care collaboration with the leading smartphone solution designed specifically for healthcare communication, which empowers both nurses and physicians while ensuring satisfaction for patients and their families. There has been a strong demand from hospitals for a communication platform that enables secure information sharing among care teams, regardless of their location, and the Voalte Platform fulfills that need.
While it's easy to get caught up in technological advancements, at Voalte, we maintain our commitment to our core mission: providing exceptional healthcare communication solutions that truly benefit those dedicated to caring for others. By focusing on this goal, we ensure that our innovations not only meet industry standards but also enhance the daily experiences of healthcare providers.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Avaya Aura
Yes
Avaya one-X Communicator
Yes
Centricity RIS-IC
Yes
Cisco Unified Contact Center
Yes
CortexDecoder
No
EcoStruxure
Yes
EpicCare EMR
Yes
Metasys
Yes
NextGen Healthcare EHR
Yes
Oracle Health EHR
Yes
Integrations
Avaya Aura
No
Avaya one-X Communicator
No
Centricity RIS-IC
No
Cisco Unified Contact Center
No
CortexDecoder
Yes
EcoStruxure
No
EpicCare EMR
No
Metasys
No
NextGen Healthcare EHR
No
Oracle Health EHR
No
Pricing Details
We have a variety of customized solutions to meet your needs. Contact us for details.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Spok
Founded
1984
Country
United States
Website
www.spok.com
Vendor Details
Company Name
Voalte
Founded
2008
Country
United States
Website
www.voalte.com
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
Yes
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
HIPAA Compliance
Access Control / Permissions
Yes
Audit Management
Yes
Compliance Reporting
Yes
Data Security
Yes
Documentation Management
No
For Healthcare
Yes
Incident Management
Yes
Policy Training
No
Remediation Management
No
Risk Management
Yes
Vendor Management
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
No
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
No
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
Yes
Messaging
Yes
Mobile Access
No
Patient Education
No
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
No
Self Management
Yes
Patient Portal
Appointment Confirmations
No
Appointment Scheduling
No
Bill Payment
No
Care Plans
Yes
Care Summaries
Yes
EHR-Agnostic
No
Health Record Access
No
Intake Forms
No
Lab Results
Yes
Prescription Renewals
No
Secure Messaging
Yes
Video Consultations
Yes