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Description

Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.

Description

VSee is the telehealth platform used by NASA Space Station and McKesson. Telehealth is a way to simplify the delivery of distance healthcare. We believe it is crucial to increase access, lower costs, improve patient outcomes, and reduce physician burnout. VSee has over 250 configuration points that can be used without any coding in the last 10 years. This allows you to quickly deploy and scale an online experience that is warm and efficient for patients, providers and other staff. VSee's workflows can be configured for urgent care, ER diversion and telepsychiatry. They can also be used for concierge care, second opinions and group therapy. The HIPAA-Compliant platform features key features such as scheduling/walk-in visits and asynchronous & video chat/video visits. You can also customize intake, consent, consent, consent, epayment, eRx, RPM, and many more.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Avaya Aura Yes 
Avaya one-X Communicator Yes 
Centricity RIS-IC Yes 
Cisco Unified Contact Center Yes 
EcoStruxure Yes 
EpicCare EMR Yes 
Metasys Yes 
NextGen Healthcare EHR Yes 
Oracle Health EHR Yes 
Philips Interoperability Solutions Yes 
SimpleVisit No 
Veradigm EHR Yes 

Integrations

Avaya Aura No 
Avaya one-X Communicator No 
Centricity RIS-IC No 
Cisco Unified Contact Center No 
EcoStruxure No 
EpicCare EMR No 
Metasys No 
NextGen Healthcare EHR No 
Oracle Health EHR No 
Philips Interoperability Solutions No 
SimpleVisit Yes 
Veradigm EHR No 

Pricing Details

We have a variety of customized solutions to meet your needs. Contact us for details.
Free Trial No 
Free Version No 

Pricing Details

$49 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Spok

Founded

1984

Country

United States

Website

www.spok.com

Vendor Details

Company Name

VSee

Founded

2008

Country

United States

Website

vsee.com

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database Yes 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

HIPAA Compliance

Access Control / Permissions Yes 
Audit Management Yes 
Compliance Reporting Yes 
Data Security Yes 
Documentation Management No 
For Healthcare Yes 
Incident Management Yes 
Policy Training No 
Remediation Management No 
Risk Management Yes 
Vendor Management No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail No 

Product Features

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting No 
Data Security No 
Documentation Management No 
For Healthcare Yes 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

Telemedicine

Appointment Reminders Yes 
Appointment Scheduling Yes 
Chat / Messaging Yes 
E-Prescribing Yes 
For Medical Purposes No 
HIPAA Compliant Yes 
Multi-Provider Practice Yes 
Online Forms Yes 
Patient Queue Management Yes 
Practice Management Yes 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing Yes 

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