Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.
Description
Modern healthcare communication. Spruce is the easiest and most powerful way to communicate with patients, healthcare providers, or other health partners. Spruce combines your existing communication methods with brand new tools in one simple-to-use email inbox. All communication in one supercharged team mailbox. Spruce allows you to communicate with your teammates and patients from one HIPAA-compliant email address. It's easy to manage patient requests, listen to voicemails, respond quickly, and all this is done in one place. Reach patients with the right message at just the right moment. A proactive approach is key to great care. Spruce allows you to reach patients before a problem becomes an emergency. This helps you build stronger relationships with your patients and provide more efficient care. You and your team can cover more ground with virtual care and complex workflow automation. This will allow you to avoid repetition and save time.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Avaya Aura
Yes
Avaya one-X Communicator
Yes
Centricity RIS-IC
Yes
Cisco Unified Contact Center
Yes
EcoStruxure
Yes
Elation Health
No
EpicCare EMR
Yes
Guava Provider Dashboard
No
Metasys
Yes
Morf
No
Integrations
Avaya Aura
No
Avaya one-X Communicator
No
Centricity RIS-IC
No
Cisco Unified Contact Center
No
EcoStruxure
No
Elation Health
Yes
EpicCare EMR
No
Guava Provider Dashboard
Yes
Metasys
No
Morf
Yes
Pricing Details
We have a variety of customized solutions to meet your needs. Contact us for details.
Free Trial
No
Free Version
No
Pricing Details
$24 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Spok
Founded
1984
Country
United States
Website
www.spok.com
Vendor Details
Company Name
Spruce Health
Founded
2013
Country
United States
Website
www.sprucehealth.com
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
Yes
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
HIPAA Compliance
Access Control / Permissions
Yes
Audit Management
Yes
Compliance Reporting
Yes
Data Security
Yes
Documentation Management
No
For Healthcare
Yes
Incident Management
Yes
Policy Training
No
Remediation Management
No
Risk Management
Yes
Vendor Management
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
No
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
No
Product Features
Mental Health
Appointment Reminders
No
Appointment Scheduling
No
Assessment & Treatment Plans
Yes
Billing & Invoicing
No
Claims Management
No
E-Prescribing
No
EDI
No
EMR / EHR
No
HIPAA Compliant
Yes
Inpatient / Residential
Yes
Multi-Provider Practice
Yes
Patient Portal
Yes
Personnel Management
No
Progress Notes
No
Single Provider Practice
Yes
Patient Engagement
Appointment Scheduling
No
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
No
Self Management
No
Telemedicine
Appointment Reminders
No
Appointment Scheduling
No
Chat / Messaging
Yes
E-Prescribing
No
For Medical Purposes
No
HIPAA Compliant
Yes
Multi-Provider Practice
Yes
Online Forms
No
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes