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Description
Speakfully serves as an intuitive platform for reporting, monitoring, and resolving workplace issues. It offers real-time insights into organizational culture while equipping employees with the means to express their concerns or grievances effectively. In cases of workplace mistreatment, additional context is often needed after a report is filed. Once a submission is made, both employees and administrators can engage in anonymous discussions about the case using Speakfully's messaging feature, promoting complete transparency between leadership and those raising concerns. No longer do users need to juggle multiple applications to assemble information. Speakfully’s case management software allows organizational administrators to manage employee reports, feedback, survey responses, and communications all within a centralized system. Speakfully is committed to supporting users wherever they are, ensuring accessibility for employees in various settings—be it at a desk, in the field, on mobile devices, or anywhere else. For Pro+ users, integration options with platforms like Auth0, GSuite, Okta, and O365 are available, enhancing the overall functionality of the service. This comprehensive approach aims to foster a healthier workplace environment for everyone involved.
Description
Unicentric's flagship offering, the servicexpert Suite, serves as a robust enterprise platform designed for the configuration of tailored case management and service delivery applications that align with the distinctive requirements of each client. These applications can be hosted by either Unicentric or the customers themselves, facilitating the provision and documentation of client services, transaction processing, operational management, compliance assurance, and payer billing. By utilizing our advanced data, form, report, and workflow engines alongside essential business tools like email, calendaring, contact management, and document management, the platform streamlines both front and back-office operations, including billing and accounting functions. The customization and configuration processes occur at the application layer, enabling the creation of a genuinely bespoke solution while avoiding the complexities and expenses associated with modifying the core code of servicexpert. This flexibility empowers organizations to adapt their service delivery mechanisms rapidly, ensuring they can meet evolving market demands efficiently.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Speakfully
Founded
2018
Country
United States
Website
www.speakfully.com
Vendor Details
Company Name
Unicentric
Website
www.unicentric.com/solutions
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking
Product Features
Human Services
Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management