Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Soft-ex, we empower Digital Service Providers (DSPs) to improve customer satisfaction while lowering their billing and customer service expenses through our innovative interactive billing communications solutions designed for both B2B and B2C markets. For Unified Communications (UC) providers along with their enterprise customers, we offer cutting-edge UC analytics solutions aimed at enhancing infrastructure efficiency, performance metrics, and cost management in collaboration efforts. Our offerings yield measurable benefits by effectively consolidating and utilizing existing billing systems (such as CSG, Amdocs, and Netcracker) alongside UC platforms (including Microsoft Teams, Cisco HCS/Webex Calling, Zoom, Mitel, and Avaya). As a recognized technical partner of leading players in the UC market, we provide unique value to resellers of Session Border Controllers (SBCs) in response to the growing needs of enterprise clients. Our integration capabilities ensure a smooth transition, whether you are launching new systems or replacing outdated ones, thereby maintaining a crucial link between billing communications and collaboration analytics for your customers. This approach not only fosters better customer engagement but also strengthens the overall operational framework for service providers.
Description
TeleManagement Technologies' WinBill is a leading telecom expense management software solution. WinBill is easily accessible and has a central database of information. It provides businesses with an accurate inventory and expense list for all vendors, IT services, and expenses. WinBill makes it easy to keep track of contracts, manage IT budgets, and eliminate late payment fees. The solution's flexible reporting tools allow users to easily create and schedule reports, or access information via the web. WinBill.Net has a robust set of features such as our service bureau module, ability to track and manage purchase orders , WinBill Web dashboard, and savings discovered (telecom dispute tracking). WinBill drastically reduces your teams time spent managing and approving your monthly telecom invoices and allows your team to manage by exception - spending time researching those invoices that have increased or decreased making you more efficient and helping find those on-going billing problems. Contact us for a live demonstration to determine if WinBill is a great fit for your company.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amdocs Customer Experience Suite
Yes
Avaya Cloud Office
Yes
Cisco CX Cloud
Yes
IBM Cloud SAP
No
MiCloud Connect
Yes
Microsoft Teams
Yes
Netcracker
Yes
Oracle Banking Trade Finance
No
Zoom
Yes
Integrations
Amdocs Customer Experience Suite
No
Avaya Cloud Office
No
Cisco CX Cloud
No
IBM Cloud SAP
Yes
MiCloud Connect
No
Microsoft Teams
No
Netcracker
No
Oracle Banking Trade Finance
Yes
Zoom
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Pricing varies based on deployment (licensed software vs. Saas - monthly engagement)
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Soft-ex
Founded
1989
Country
Ireland
Website
www.soft-ex.net/solution
Vendor Details
Company Name
TeleManagement Technologies
Founded
1996
Country
United States
Website
www.telmantec.com/solutions/tem/winbill
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Product Features
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
Yes
Supplier Management
Yes
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
Yes
Chargeback Tracking
Yes
Contract Negotiation
Yes
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
Yes
Usage Reporting
Yes
Wireless Expense Management
CRM
No
Custom Rate Plans
Yes
Discount Management
No
Metered Billing
Yes
Move / Add / Change Options
No
Procurement Management
Yes
Split Billing
Yes
Supports WiFi Hotspots
No
Usage Reporting
Yes