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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Engage customers and drive conversions through dynamic social livestreams combined with tailored shopping experiences. With Social Chat, you can interact with shoppers just like in a physical store, allowing for real-time suggestions and personalized recommendations. This feature enables customers to connect not only with your brand but also with fellow shoppers instantaneously. As a result, there is a notable increase in both add-to-cart and checkout rates. Additionally, you can build a comprehensive customer database directly from your livestream events, supported by robust analytics that reveal the customer journey leading to purchase decisions. While establishing a community on social media platforms is beneficial, it's essential to understand that you won't have ownership of your audience or full control over your brand there. Social Chat empowers you to own your audience on your own site, fostering a community that you can engage with and eventually convert into loyal customers. The urgency that live streams naturally generate encourages quicker purchasing decisions, and with Social Chat, users can effortlessly add items to their cart and complete purchases with just a single click. This seamless checkout process not only provides instant gratification but also significantly boosts conversion rates, ensuring that your marketing efforts yield optimal results.

Description

Boosting customer loyalty swiftly while enhancing the average revenue per client poses significant challenges for many online retailers; it involves delivering an optimal experience to users, showcasing the ideal product(s) at the most opportune moment and on the correct page, all while accommodating a vast array of diverse customer profiles. nToklo offers a more captivating experience tailored to each individual, whether they are visiting for the first time or are returning patrons, by presenting them with the products they desire and eliminating the distractions that deter them. Our comprehensive range of products and services, combined with the nToklo Cloud platform, enables this personalization in real time, making it accessible to you whenever needed. Explore our website to discover the enhancements you might be overlooking, and learn how we customize your customers' content in real time, aligning closely with their genuine preferences to drive sales. Additionally, nToklo’s suite of Cloud-based services is specifically designed to support businesses of all sizes, from small online shops to expansive multinational corporations with multiple storefronts. By utilizing our solutions, you can ensure that your business remains competitive and responsive to your customers' evolving needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX No 
Qubit No 
Shopify Yes 

Integrations

Genesys Cloud CX Yes 
Qubit Yes 
Shopify No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Social Chat

Founded

2021

Country

United States

Website

onsocialchat.com

Vendor Details

Company Name

nToklo

Founded

2010

Country

United Kingdom

Website

ntoklo.com

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

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