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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engage customers and drive conversions through dynamic social livestreams combined with tailored shopping experiences. With Social Chat, you can interact with shoppers just like in a physical store, allowing for real-time suggestions and personalized recommendations. This feature enables customers to connect not only with your brand but also with fellow shoppers instantaneously. As a result, there is a notable increase in both add-to-cart and checkout rates. Additionally, you can build a comprehensive customer database directly from your livestream events, supported by robust analytics that reveal the customer journey leading to purchase decisions. While establishing a community on social media platforms is beneficial, it's essential to understand that you won't have ownership of your audience or full control over your brand there. Social Chat empowers you to own your audience on your own site, fostering a community that you can engage with and eventually convert into loyal customers. The urgency that live streams naturally generate encourages quicker purchasing decisions, and with Social Chat, users can effortlessly add items to their cart and complete purchases with just a single click. This seamless checkout process not only provides instant gratification but also significantly boosts conversion rates, ensuring that your marketing efforts yield optimal results.

Description

Transform Facebook interactions into sales seamlessly with automated Shopify invoices, adjustable cart hold periods, waitlists, overlays, and barcode scanning features. This system integrates effortlessly with both your Facebook page and group! Customers can complete their purchases on your Shopify store, with draft orders generated for each invoice, eliminating the hassle of managing a separate sales, invoicing, and inventory system. With a simple comment, shoppers can check out in under a minute! They won’t need to register for an additional platform, as they can easily view their carts and finalize purchases directly on your Shopify site. The settings are user-friendly and require no training; simply link your Facebook page and group to get started. We even assign numbers to all your products, allowing you to begin selling right away. Clearly instruct your shoppers on what to comment, and showcase prices, images, and availability of items including stock status. You can dynamically refresh overlays by scanning products, providing an interactive experience during live sessions as you highlight items your customers are interested in. Additionally, give your shoppers a designated timeframe to complete their purchases, creating a sense of urgency and excitement. This innovative approach not only streamlines the sales process but also enhances customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Facebook No 

Integrations

Shopify Yes 
Facebook Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Social Chat

Founded

2021

Country

United States

Website

onsocialchat.com

Vendor Details

Company Name

SoldLive

Country

United States

Website

getsoldlive.com

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Alternatives

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Amazon Live

Amazon

Alternatives

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