Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the experience for your customers by engaging with them through Messenger, which is conveniently integrated into your product. Establish a knowledge base to assist with common inquiries, ensuring users can access support without leaving your application. Your support team can communicate with users through a specialized inbox, allowing for efficient conversation management where chats can be prioritized or assigned to specific team members. You have access to comprehensive details of each interaction with a user, further improving support quality. Additionally, by linking the knowledge base directly with Messenger, customers can find solutions to their queries independently, potentially reducing the need to reach out to your support team. Sobel also offers the unique feature of automatically translating articles into various languages, allowing you to select the desired language during the editing process. Primarily aimed at small teams and their products, Sobel strives to provide a user-friendly and cost-effective customer support solution that fosters better communication and satisfaction. Ultimately, this approach not only streamlines customer interactions but also empowers users with the information they need at their fingertips.
Description
We offer compliance, taxation, invoicing, and administrative solutions tailored for fiercely independent solopreneurs worldwide. An impressive one in three user reviews highlights our outstanding support team. This recognition is due to their friendly demeanor, quick response times, and extensive knowledge in the field. Many team members have been integral to Xolo since its inception! They have compiled their expertise into a comprehensive library addressing both common and uncommon queries. Here, you can discover the information you need to thrive in your business endeavors.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
€89 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Sobel
Country
United States
Website
sobel.app/
Vendor Details
Company Name
Xolo
Country
Estonia
Website
www.xolo.io
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Billing and Invoicing
Billing Portal
No
Contact Database
No
Contingency Billing
No
Customer Portal
No
Customizable Invoices
No
Dunning Management
No
Hourly Billing
No
Invoice History
No
Mobile Payments
No
Multi-Currency
No
Online Invoicing
No
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No
Freelance Management
Anonymous Talent Search
No
Chat / Messaging
No
Consolidated Billing & Invoicing
No
Contract Management
No
Custom Payments
No
Internship Management
No
Job Posting / Job Board
No
Payment Management
No
Portfolio Screening
No
Progress / Time Tracking
No
Project Management
No
Talent Matching Algorithm
No
Talent Vetting
No
Task Management
No