Average Ratings 10 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Smith.ai provides 24/7 virtual receptionist services that combine AI-powered automation with live, North America-based agents to enhance customer interactions. Their services include call answering, lead qualification, appointment scheduling, and payment processing, catering to businesses of all sizes and industries. By integrating with popular CRMs and calendar platforms, Smith.ai ensures seamless workflow management and efficient client communication. The platform leverages AI to improve accuracy and response times while maintaining a human touch for personalized customer experiences. With flexible pricing and scalable solutions, Smith.ai helps businesses streamline operations, boost lead conversions, and improve overall client satisfaction.

Description

eReceptionist is a service that operates under the reputable j2 Global (NASDAQ:JCOM), a recognized leader in the industry. The company boasts a rapidly expanding network that covers over 4,200 cities across 49 countries and six continents, catering to more than 11 million subscribers globally. eReceptionist provides an advanced virtual receptionist service, which is a cutting-edge, on-demand voice communication solution. This innovative system enables mobile professionals, remote workers, small enterprises, and independent entrepreneurs to project a more polished image and enhance their productivity levels. By choosing eReceptionist, clients can enjoy the same level of quality and professionalism associated with Fortune 500 corporate phone systems, all without incurring hefty equipment costs or fees. The service offers economical call forwarding options that can direct calls to a home phone, office phone, mobile device, or voicemail. Additionally, users can assign extensions to up to three different numbers to manage call diversion effectively. Any unanswered calls can conveniently go to voicemail, and users can access their messages through the convenient voicemail-by-email feature, ensuring they never miss important communications. With eReceptionist, businesses can streamline their communication processes and enhance their overall operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am LawPay Yes 
Apptoto Yes 
Axis LMS Yes 
Calendly Yes 
Capsule Yes 
Filevine Yes 
Harmonizely Yes 
Headnote Yes 
HubSpot Customer Platform Yes 
Lawmatics Yes 
Lead Docket Yes 
OnceHub Yes 
PhoneNumberGuy No 
PracticePanther Law Practice Software Yes 
Salesforce Yes 
Setmore Yes 
Slack Yes 
Square Appointments Yes 
Wealthbox Yes 
Zapier Yes 

Integrations

8am LawPay No 
Apptoto No 
Axis LMS No 
Calendly No 
Capsule No 
Filevine No 
Harmonizely No 
Headnote No 
HubSpot Customer Platform No 
Lawmatics No 
Lead Docket No 
OnceHub No 
PhoneNumberGuy Yes 
PracticePanther Law Practice Software No 
Salesforce No 
Setmore No 
Slack No 
Square Appointments No 
Wealthbox No 
Zapier No 

Pricing Details

$140/month
$5-7/chat. Live staffed chat plans start at $140/month. Get started risk free. 14-day money-back guarantee.
Free Trial Yes 
Free Version No 

Pricing Details

$79 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Smith.ai

Founded

2015

Country

United States

Website

www.smith.ai

Vendor Details

Company Name

j2 Global

Country

United States

Website

www.evoice.com

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Softphone

Audio / Video Conferencing Yes 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging Yes 
Contact Management Yes 
Fax Management Yes 

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