Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Smax AI is a comprehensive platform designed to optimize sales and customer engagement by using AI-driven chatbots, automation flows, and multi-channel integrations. The platform offers features such as automated responses, multi-channel customer support, and lead conversion tools that help businesses turn interactions into sales. It also includes tools for remarketing, allowing businesses to automatically follow up with customers who abandon conversations, boosting engagement and conversions. By integrating with popular social media and messaging platforms, Smax AI enhances customer experience and accelerates sales cycles, all while reducing manual workload and operational costs.
Description
Transform Conversations Into Sales and Supercharge Customer Service & Engagement
We are passionate about helping businesses succeed in the digital age. Our multi-channel Customer Engagement & Automated Platform is designed to streamline communication and boost efficiency across various channels including WhatsApp, Telegram Messenger, Instagram, and Live Chat.
You can find the following exciting features on our platform:
Omnichannel Team Inbox
Booking Appointments
Bookings for Classes
AI Chatbots for all channels
Push notifications are available on the mobile app
Invoicing and Payments
Segmentation & Broadcasting
Automations
Forms and Surveys
Shop for E-Commerce on WhatsApp
Plans & Subscriptions
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
Yes
Instagram
Yes
OpenAI
Yes
Shopify
Yes
Telegram
Yes
Claude
Yes
Facebook
Yes
Gemini
Yes
Gemini Enterprise
Yes
Gmail
Yes
Integrations
Facebook Messenger
Yes
Instagram
Yes
OpenAI
Yes
Shopify
Yes
Telegram
Yes
Claude
No
Facebook
No
Gemini
No
Gemini Enterprise
No
Gmail
No
Pricing Details
$25/month
$49/month
$89/month
$149/month
$89/month
$149/month
Free Trial
No
Free Version
Yes
Pricing Details
$69/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
VIK Solution Co., Ltd.
Founded
2018
Country
United States
Website
smax.ai/en/
Vendor Details
Company Name
Whautomate
Founded
2023
Country
Singapore, India
Website
whautomate.com
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
No
Payment Integration
Yes
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
Yes
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No