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Description
No matter if you're working from a home office, visiting a client, or operating in a dynamic environment, Smart Business Circle provides you with secure and encrypted access to your customer information whenever and wherever you need it. Its various modules, including sales, marketing, e-commerce, and service, seamlessly integrate into your existing IT framework, unlocking new possibilities. Customer data is meticulously gathered and organized, allowing the company to add personalized notes for each client. Employees can swiftly retrieve customer contacts and relevant information to tailor solutions that meet specific needs. Moreover, customer behavior and decision patterns are tracked, consolidated, and analyzed. The CRM's accessible database makes it easy to detect shifts in customer behavior, indicating evolving needs or the emergence of new competitors. It goes beyond simply addressing customers by name in emails; for instance, it can provide personalized discount suggestions that cater to the unique requirements of each customer during significant occasions. This level of customization not only enhances customer satisfaction but also fosters long-term loyalty.
Description
Zeta CDP+ offers marketers greater growth potential compared to traditional customer data platforms. By integrating all consumer data—both known and unknown—into a single, real-time, comprehensive view, it continuously transforms consumer behaviors into actionable marketing insights. The "plus" in CDP+ signifies our commitment to collaborating with innovative marketers to enhance revenue, create superior customer experiences, and facilitate digital transformation initiatives. This platform enriches data with over 2,500 intent and interest signals, along with identity resolution, syndication, and activation capabilities sourced from Zeta’s Data Cloud, providing a more actionable and immediate perspective on individual prospects and customers. Marketers can deploy tailored messaging that genuinely connects with their audience. Additionally, Zeta CDP+ stands out as the sole customer data management solution that offers up-to-the-minute interests and real-time intent signals, enabling quick activation that leads to increased engagement and improved outcomes. Ultimately, the ability to harness such dynamic insights is essential for staying competitive in today's fast-paced marketing landscape.
API Access
Has API
API Access
Has API
Integrations
Eyeota
Zeta Marketing Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Smart Business Circle
Founded
1992
Country
Switzerland
Website
www.smartbusinesscircle.com
Vendor Details
Company Name
Zeta
Founded
2007
Country
United States
Website
zetaglobal.com/solutions-data-management/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling