Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.
Description
Test Management for Jira is an enterprise tool that allows you to plan, manage and measure your entire testing life cycle within Jira. It supports both agile and waterfall methodologies.
TM4J provides mission-critical projects with scalability and availability on any Jira deployment (Cloud Server, DataCenter, Server). TM4J will empower agile teams by enabling BDD at scale using Cucumber or any other compatible gherkin tool for collaboration between developers and testers.
You can use up to 70 built in reports to make informed decisions based upon real-time metrics throughout your software development lifecycle. Our powerful FREE REST API makes it easy to integrate CI servers, DevOps, and test automation tools and frameworks. This will help you save time and effort.
TM4J has been used by over 3.000 clients around the world and is the best QA and Testing app for Jira.
API Access
Has API
No
API Access
Has API
No
Integrations
Jira
Yes
Amazon Web Services (AWS)
Yes
Atlassian Clover
Yes
Jira Service Management
Yes
Microsoft 365
Yes
QF-Test
No
monday AI work platform
Yes
Integrations
Jira
Yes
Amazon Web Services (AWS)
No
Atlassian Clover
No
Jira Service Management
No
Microsoft 365
No
QF-Test
Yes
monday AI work platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Trundl
Founded
2014
Country
United States
Website
trundl.com/products/smart-assignments-and-rotations-for-jira/
Vendor Details
Company Name
SmartBear
Founded
2009
Country
United States
Website
smartbear.com/product/tm4j/overview/
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
No
Issue Scheduling
No
Knowledge Base
No
Project Management
No
Recurring Issues
No
Scheduling
No
Task Management
No
Product Features
Agile Project Management Tools
Backlog Management
No
Feedback Management
No
Gantt/Timeline View
No
Kanban Board
No
Prioritization
No
Request Management
No
Resource Management
No
Retrospectives Management
No
Status Tracking
Yes
Supports Scrum
No
Team Management
No
Template Management
No
Workflow Management
Yes
Automated Testing
Hierarchical View
Yes
Move & Copy
Yes
Parameterized Testing
Yes
Requirements-Based Testing
Yes
Security Testing
No
Supports Parallel Execution
No
Test Script Reviews
Yes
Unicode Compliance
No
Bug Tracking
Backlog Management
No
Filtering
Yes
Issue Tracking
Yes
Release Management
Yes
Task Management
No
Ticket Management
No
Workflow Management
Yes
Continuous Integration
Build Log
No
Change Management
No
Configuration Management
No
Continuous Delivery
Yes
Continuous Deployment
Yes
Debugging
No
Permission Management
No
Quality Assurance Management
No
Testing Management
Yes
DevOps
Approval Workflow
Yes
Dashboard
Yes
KPIs
No
Policy Management
No
Portfolio Management
No
Prioritization
No
Release Management
No
Timeline Management
No
Troubleshooting Reports
No
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
No
Project Management
No
Recurring Issues
No
Scheduling
No
Task Management
No
Performance Testing
API Testing
No
Benchmarking
No
Cross Browser Testing
No
Debugging
No
Historical Reporting
No
Load Testing
No
Mobile Testing
No
Parallel Testing
No
Regression Testing
Yes
UI Testing
No
Web Testing
No
Quality Management
Audit Management
No
Complaint Management
No
Compliance Management
No
Corrective and Preventive Actions (CAPA)
No
Defect Tracking
Yes
Document Control
No
Equipment Management
No
ISO Standards Management
No
Maintenance Management
No
Risk Management
No
Supplier Quality Control
No
Training Management
No