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support

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Description

Effortlessly capture the voice of your customers and integrate it into all facets of your organization. Enhance the effectiveness of your Customer Marketing initiatives without the need for additional personnel. Customers tend to place greater trust in the experiences and opinions of their peers and colleagues rather than in your marketing and sales messages. Therefore, one of the most crucial actions B2B marketers can take to foster growth is to cultivate satisfied, successful customers and leverage their voices and narratives to build trust and motivate potential buyers to act. This approach is what we refer to as Customer Marketing. SlapFive stands out as the pioneering Customer Marketing Software platform, designed to position your customer voice at the core of your business operations. With SlapFive, your marketing, sales, and service teams collaborate to gather customer experiences and insights, organize them into compelling customer stories, and utilize these narratives as evidence to attract, engage, and retain customers effectively. By doing so, you can enhance customer lifetime value through increased engagement and loyalty, ultimately leading to sustained business success. Furthermore, this strategy allows for a shared understanding across teams, ensuring that every department is aligned with the customer’s perspective.

Description

SaaS platform that offers 70+ Customer Experience-Flows for CRM and Marketing to mid-sized businesses and enterprises. We help you generate revenue at every touch point of your customer journey. All our CX-flows are ready-to-go so you don’t have to wait for IT or Implementation Partners’ to shine as a marketer. Manage Audiences and manage Engagement Programs, Member/get-Member, Loyalty Programmes, Discount Schemes VIP Clubs Advocacy Engines, Look at-Me Programs and many more. Your customers will be more satisfied with your customer service. Before the rest.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Apsis One No 
BOLT No 
CanopyDeploy No 
Drupal No 
Google Analytics No 
Instiller No 
Magento No 
Mailchimp No 
ReferenceEdge Yes 
Salesforce No 
Zapier No 

Integrations

Apsis One Yes 
BOLT Yes 
CanopyDeploy Yes 
Drupal Yes 
Google Analytics Yes 
Instiller Yes 
Magento Yes 
Mailchimp Yes 
ReferenceEdge No 
Salesforce Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SlapFive

Founded

2015

Country

United States

Website

www.slapfive.com

Vendor Details

Company Name

VEMT

Founded

2004

Country

Netherlands

Website

www.vemt.com

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Product Features

Customer Advocacy

Advocate Management Yes 
Campaign Management Yes 
Communication Management Yes 
Community Management No 
Gamification Yes 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Club Reviews

Club

Club (formerly Brandbassador)

Alternatives

Orca Reviews

Orca

Orca by Cortez Labs