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Description
The SkySwitch white label Business SMS and Business MMS solution encompasses all the essential features necessary for providing your customer base with a single business number capable of handling both voice and text communications. With this solution, end users have the ability to send and receive messages from various extensions or standard 10-digit local and long-distance numbers. They can communicate with colleagues, clients, and departments using a professional identity, even when utilizing personal devices. Users can conveniently reply to incoming messages through a mobile app, desktop application, or via email. The platform allows for seamless messaging across different devices, such as smartphones, tablets, and computers, fostering improved collaboration by ensuring communication occurs within a unified text thread. Furthermore, users can share images, videos, and files effortlessly. Many business owners recognize the significance of SMS in acquiring leads and engaging customers, with a notable number already incorporating it into their practices. However, the majority of SMS interactions are typically conducted through a business manager's personal mobile phone, lacking proper integration with their business operations. This presents an opportunity for businesses to streamline their communication processes and enhance customer engagement through a dedicated SMS solution.
Description
Leverage features tailored for nonprofits such as text-to-donate options, automated routing for legislative calls, tools for finding local polling places, and enhanced profiles through customized fields. Boost mobile opt-ins using unlimited keywords, seamless web forms, and engaging interactive content like contests, voting ballots, and surveys. Effortlessly send customized text messages to large numbers of subscribers, support swift response initiatives, and regulate message delivery over time to enhance effectiveness. Work closely with your Mobile Commons strategist to create impactful campaigns, track performance metrics, and advance your organization's goals. Connect with supporters and donors through mass-personalized, targeted, and action-oriented communications facilitated by specialized software crafted by our mobile advocacy specialists. Dispatch concise SMS messages or utilize MMS to convey up to 2000 characters, while easily categorizing subscribers based on their interests, geographical locations, and other criteria. Furthermore, assist voters in locating their nearest polling sites using our automated polling locator feature, ensuring they have the information needed to participate in elections effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
ActBlue
No
ActionKit
No
Blackbaud Raiser's Edge NXT
No
CASH+ Call Recording Software
Yes
Capitol Canary
No
Datagate Telecom Billing
Yes
Engaging Networks
No
Fundraise Up
No
GoFundMe Pro
No
HubSpot CRM
No
Integrations
ActBlue
Yes
ActionKit
Yes
Blackbaud Raiser's Edge NXT
Yes
CASH+ Call Recording Software
No
Capitol Canary
Yes
Datagate Telecom Billing
No
Engaging Networks
Yes
Fundraise Up
Yes
GoFundMe Pro
Yes
HubSpot CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SkySwitch
Country
United States
Website
www.skyswitch.com
Vendor Details
Company Name
Upland
Founded
2010
Country
United States
Website
uplandsoftware.com/mobile-commons/
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
