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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Incorporate voice and conversational intelligence into your offerings with a self-sustaining platform that continuously evolves. This advanced multilingual Voice AI-driven contact center automation solution is crafted to engage in human-like dialogues. VIVA employs a distinctive conversation design methodology to discern user intent, allowing it to dynamically create tailored interactions with clients. It accommodates 10 languages and over 160 dialects, functioning around the clock. By optimizing contact center operations, it delivers significant value through its Voice AI banking solutions for the modern digital landscape. Enhance your customer experience processes, reduce expenses, and allocate resources more effectively with digital voice agents capable of conducting personalized, empathetic, and proactive discussions in real-time. Augmented Voice Intelligence represents a transformative approach that fuses human capabilities with machine efficiency. This collaborative model enriches customer service, ensuring that both technology and personnel work together harmoniously to meet client needs. Through this integration, businesses can achieve a new level of operational excellence and customer satisfaction.

Description

Introducing VoiceGenie.AI, a remarkably sophisticated voice bot that engages your audience with conversations that feel strikingly human. This innovative platform, powered by state-of-the-art AI technology, has been expertly developed by the esteemed Oriserve team, which has over five years of proven expertise in providing exceptional AI-driven customer solutions. Experience the potential for unparalleled customer satisfaction and increased sales with Ori's pioneering conversational AI. Our goal is to automate every facet of the customer journey through a flawlessly integrated, multilingual platform. Explore our unparalleled cognitive AI solutions, meticulously designed to guarantee a seamless customer journey across sales, marketing, support, and engagement initiatives. With our avant-garde AI technology, we break through various barriers, integrating smoothly with IoT devices, sensors, websites, applications, social media, and messaging platforms to transform your business operations. Join us in redefining the future of customer interactions and witness the impact of advanced conversational technology.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 

Integrations

Axis LMS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Skit.ai

Country

India

Website

skit.ai/

Vendor Details

Company Name

VoiceGenie

Website

voicegenie.ai/

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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