Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.
Description
Effortlessly capture the voice of your customers and integrate it into all facets of your organization. Enhance the effectiveness of your Customer Marketing initiatives without the need for additional personnel. Customers tend to place greater trust in the experiences and opinions of their peers and colleagues rather than in your marketing and sales messages. Therefore, one of the most crucial actions B2B marketers can take to foster growth is to cultivate satisfied, successful customers and leverage their voices and narratives to build trust and motivate potential buyers to act. This approach is what we refer to as Customer Marketing. SlapFive stands out as the pioneering Customer Marketing Software platform, designed to position your customer voice at the core of your business operations. With SlapFive, your marketing, sales, and service teams collaborate to gather customer experiences and insights, organize them into compelling customer stories, and utilize these narratives as evidence to attract, engage, and retain customers effectively. By doing so, you can enhance customer lifetime value through increased engagement and loyalty, ultimately leading to sustained business success. Furthermore, this strategy allows for a shared understanding across teams, ensuring that every department is aligned with the customer’s perspective.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
Yes
Magento
Yes
PrestaShop
Yes
Primeur
Yes
ReferenceEdge
No
Salesforce Agentforce Commerce
Yes
Shopify
Yes
WooCommerce
Yes
Integrations
BigCommerce
No
Magento
No
PrestaShop
No
Primeur
No
ReferenceEdge
Yes
Salesforce Agentforce Commerce
No
Shopify
No
WooCommerce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Skeepers
Founded
2012
Country
France
Website
skeepers.io/en/
Vendor Details
Company Name
SlapFive
Founded
2015
Country
United States
Website
www.slapfive.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Customer Advocacy
Advocate Management
No
Campaign Management
No
Communication Management
No
Community Management
No
Gamification
No
Referral Tracking
No
Reporting/Analytics
No
Rewards Program
No
Social Engagement
No