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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

SiteWatch is a point-of-sale (POS) solution for car washes that operates on the Windows platform. It is the preferred choice for more top 50 car wash chains than any other POS system and was the pioneer in offering unlimited wash plans. Capable of managing up to 64 stations at a single car wash location, it caters to the needs of various car wash operations, whether they are standalone facilities or part of a larger multi-profit center chain, and accommodates both express and full-service models. By offering unlimited monthly wash plans, businesses can ensure a steady stream of revenue, unaffected by external factors like weather that can influence customer turnout. SiteWatch equips users with essential tools to effectively establish and manage their wash plans. Additionally, it streamlines the customer experience by providing the speed and convenience that clients desire. From facilitating contactless payments to enabling online shopping, SiteWatch enhances customer satisfaction and fosters loyalty, ensuring patrons return for additional services. Moreover, its adaptability makes it a robust solution for different business models in the car wash industry.

Description

The Service Pilot serves as a comprehensive CRM and automation solution tailored for service-oriented businesses, seamlessly integrating leads, quotes, scheduling, invoicing, payments, customer feedback, communication, reporting, and growth processes. This platform is designed to enhance efficiency for various home-service sectors such as window cleaning, pressure washing, gutter maintenance, lawn care, HVAC, plumbing, roofing, cleaning services, contractors, and pool maintenance, enabling them to provide quicker quotes, better scheduling, automated follow-ups, streamlined payment collection, and foster customer loyalty all from a single interface. By simplifying these essential tasks, the Service Pilot empowers businesses to focus on delivering excellent service while driving growth and maintaining strong customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$147/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DRB

Country

United States

Website

drb.com/tunnel_solutions/point-of-sale/sitewatch

Vendor Details

Company Name

The Service Pilot

Website

theservicepilot.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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