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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Sinexo is a comprehensive claims management solution tailored for organizations that regularly process insurance and damage claims, including local authorities, private and social landlords, property management firms, fleet managers, insurance brokers, and legal teams. This software streamlines the entire claims process from initial notification to archiving, all accessible from a single interface that includes claim specifics, contact information, a detailed activity log with timestamps, categorized documents, and financial records such as quotes, invoices, payments, and settlements. The system is designed to adapt to your established workflows and terminology, allowing for flexible configuration of fields, claim types, statuses, and letter templates. It enhances communication by enabling emails to be dispatched from the claim with pre-filled templates and delivery tracking, while responses are automatically integrated into the timeline. Furthermore, any missing documents can be requested via a secure upload link, eliminating the need for an account. The software also boasts detailed user permissions, ensures the encryption of personal data and documents, employs IP filtering for added security, and provides daily backups on servers located in France, along with options for CSV and archive export to facilitate data management and transfer. This level of customization and security makes Sinexo an invaluable tool for organizations managing complex claims processes.

Description

Effortlessly incorporate into current claims systems while streamlining automation and minimizing expenses. The dilemma of choosing between cost savings and enhancing customer satisfaction is now a thing of the past. Leverage data-driven insights for superior decision-making and automate tedious tasks to empower your claims staff. Prioritize your customers’ satisfaction by ensuring a smooth connection between incoming claims and your core insurance system. Address inefficiencies in processes through claims automation and witness a remarkable boost in customer contentment. By automating the handling of low to moderate complexity claims, you can significantly lower the incidence of manual intervention. Enhanced triaging and manual assignment of claims have led to a substantial increase in the effectiveness of case teams. The reduction in processing time for the remaining manual claims has enabled real-time settlements in numerous cases. The digital claims journey has been automated through the implementation of FNOL-completeness checks, coverage verifications, and automatic claims file generation, resulting in a more efficient system overall. This transformation not only improves operational efficiency but also cultivates a more robust relationship with clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Entra ID Yes 

Integrations

Microsoft Entra ID No 

Pricing Details

79 EUR/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

EDITIONS CPSH

Founded

2017

Country

France

Website

www.sinexo.fr

Vendor Details

Company Name

omni:us

Founded

2015

Country

Germany

Website

omnius.com/platform/

Product Features

Claims Processing

Adjustor Management Yes 
Case Management Yes 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking No 
Compliance Management No 
Customer Management Yes 
Electronic Claims Yes 
Forms Management Yes 
Paper-Based Claims No 
Payor Management No 
Policy Administration No 

Product Features

Claims Processing

Adjustor Management No 
Case Management No 
Claim Resolution Tracking No 
Co-Pay & Deductible Tracking No 
Compliance Management No 
Customer Management No 
Electronic Claims No 
Forms Management No 
Paper-Based Claims No 
Payor Management No 
Policy Administration No 

Insurance Policy

Cancellation Tracking No 
Claims Tracking No 
Policy Generation No 
Policy Issuance No 
Policy Processing No 
Quotes / Estimates No 
Rating Engine No 
Reinstatement Tracking No 
Reinsurance Administration No 
Renewal Management No 
Underwriting Management No 

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