Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

Description

Global enterprises with high demands require efficient storage solutions that can provide optimal outcomes. The next-generation storage operating system, Maestro OS, is now available, offering essential protection for valuable enterprise data through comprehensive data services. Additionally, businesses are seeking cost-effective new storage options to meet their needs. The complexity of various enterprise workloads necessitates performance that transcends basic solutions. VIOLIN's Maestro OS excels in delivering this capability and much more. It features synchronous and WAN-optimized replication, as well as consistency groups designed for effective replication. Furthermore, it includes crash-consistent snapshots, consistency groups for those snapshots, transparent LUN mirroring, and seamless integration with backup applications. With the ability to scale up to 737.28 TB of raw storage, this system supports both online capacity expansion and LUN expansion without disruption. Begin your journey today by reaching out to our team of experts to evaluate your storage requirements. Experience how the QV-Series can be set up quickly in an online testing environment to meet your needs efficiently. Collaborating with the right professionals can help you significantly reduce your total cost of ownership while enhancing your storage capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AMI Data Center Manager No 
AutoSys Workload Automation No 
Citrix Analytics No 
IBM Cloud No 
Microsoft 365 No 
Oracle Cloud Infrastructure No 
P4 No 
Rackspace OpenStack No 
SAP Cloud Platform No 
ShipBob Yes 
Splunk Cloud Platform No 
VMware Cloud No 
Zerto No 
k0rdent No 
kdb+ No 

Integrations

AMI Data Center Manager Yes 
AutoSys Workload Automation Yes 
Citrix Analytics Yes 
IBM Cloud Yes 
Microsoft 365 Yes 
Oracle Cloud Infrastructure Yes 
P4 Yes 
Rackspace OpenStack Yes 
SAP Cloud Platform Yes 
ShipBob No 
Splunk Cloud Platform Yes 
VMware Cloud Yes 
Zerto Yes 
k0rdent Yes 
kdb+ Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Vendor Details

Company Name

VIOLIN

Country

United States

Website

www.violinsystems.com/quartet/maestro/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Alternatives

Alternatives

InfiniBox Reviews

InfiniBox

Infinidat
Rapidi Platform Reviews

Rapidi Platform

RapidiOnline