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Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
Description
Global enterprises with high demands require efficient storage solutions that can provide optimal outcomes. The next-generation storage operating system, Maestro OS, is now available, offering essential protection for valuable enterprise data through comprehensive data services. Additionally, businesses are seeking cost-effective new storage options to meet their needs. The complexity of various enterprise workloads necessitates performance that transcends basic solutions. VIOLIN's Maestro OS excels in delivering this capability and much more. It features synchronous and WAN-optimized replication, as well as consistency groups designed for effective replication. Furthermore, it includes crash-consistent snapshots, consistency groups for those snapshots, transparent LUN mirroring, and seamless integration with backup applications. With the ability to scale up to 737.28 TB of raw storage, this system supports both online capacity expansion and LUN expansion without disruption. Begin your journey today by reaching out to our team of experts to evaluate your storage requirements. Experience how the QV-Series can be set up quickly in an online testing environment to meet your needs efficiently. Collaborating with the right professionals can help you significantly reduce your total cost of ownership while enhancing your storage capabilities.
API Access
Has API
No
API Access
Has API
No
Integrations
AMI Data Center Manager
No
AutoSys Workload Automation
No
Citrix Analytics
No
IBM Cloud
No
Microsoft 365
No
Oracle Cloud Infrastructure
No
P4
No
Rackspace OpenStack
No
SAP Cloud Platform
No
ShipBob
Yes
Integrations
AMI Data Center Manager
Yes
AutoSys Workload Automation
Yes
Citrix Analytics
Yes
IBM Cloud
Yes
Microsoft 365
Yes
Oracle Cloud Infrastructure
Yes
P4
Yes
Rackspace OpenStack
Yes
SAP Cloud Platform
Yes
ShipBob
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Vendor Details
Company Name
VIOLIN
Country
United States
Website
www.violinsystems.com/quartet/maestro/
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No