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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our dedicated support team possesses extensive expertise in urban domain knowledge, ensuring you receive prompt and insightful assistance to facilitate your tasks with ease. Complementing our support services, we provide clients with a Client Portal that includes a comprehensive Knowledge Base, User Groups, in-person training sessions, and self-paced Learning Journeys. At gWorks, we are committed to empowering you with the skills you need, as we believe in equipping you to become more self-sufficient. We strive to capitalize on every educational opportunity to enhance our clients' capabilities. Each new city implementation is accompanied by practical training, reflecting our commitment to equipping local governments with user-friendly software, combined with our in-depth knowledge and customer service that prioritizes your achievements. Additionally, gWorks offers a wide range of Professional Services designed to assist local governments in streamlining their operations, gathering data, digitizing maps, managing finances, crafting budgets, and much more to ensure a well-prepared future. By focusing on both technological and educational support, we aim to foster a collaborative environment that contributes to the overall success of local governance.

Description

SolutionVue is an innovative platform designed for self-directed sales assessments. It effectively aligns customers' immediate and future priorities with a vast array of technologies sourced from a proprietary database featuring over 400 accredited suppliers in Telarus' principal markets. By utilizing domain-specific questionnaires, SolutionVue enhances the quality of customer interactions and streamlines the discovery process. Tailored entirely to each customer dialogue, it suggests leading supplier options, pertinent resources, cost-saving strategies, and best practices for efficient processes. This platform empowers you to engage, counsel, and build strong connections with your clients, fostering relationships that contribute to business growth. Additionally, SolutionVue generates a dynamic questionnaire that steers the discussion, ensuring that essential needs are prioritized and guiding you to ask the most relevant questions at optimal moments. As initial responses are captured, the system adapts subsequent inquiries to delve deeper into any technological deficiencies the customer may have. Ultimately, SolutionVue serves as a vital tool for enhancing customer engagement and driving successful outcomes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Work-Relay No 

Integrations

Work-Relay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

gWorks

Founded

1999

Country

United States

Website

www.gworks.com/solutions/simplecity/

Vendor Details

Company Name

Telarus

Founded

2002

Country

United States

Website

www.telarus.com/tools/solutionvue/

Product Features

Government

Budgeting & Forecasting Yes 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving Yes 
Self Service Portal No 
Taxation & Assessment Yes 
Utility Billing Yes 
Work Order Management No 

Product Features

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