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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our dedicated support team possesses extensive expertise in urban domain knowledge, ensuring you receive prompt and insightful assistance to facilitate your tasks with ease. Complementing our support services, we provide clients with a Client Portal that includes a comprehensive Knowledge Base, User Groups, in-person training sessions, and self-paced Learning Journeys. At gWorks, we are committed to empowering you with the skills you need, as we believe in equipping you to become more self-sufficient. We strive to capitalize on every educational opportunity to enhance our clients' capabilities. Each new city implementation is accompanied by practical training, reflecting our commitment to equipping local governments with user-friendly software, combined with our in-depth knowledge and customer service that prioritizes your achievements. Additionally, gWorks offers a wide range of Professional Services designed to assist local governments in streamlining their operations, gathering data, digitizing maps, managing finances, crafting budgets, and much more to ensure a well-prepared future. By focusing on both technological and educational support, we aim to foster a collaborative environment that contributes to the overall success of local governance.

Description

TEKConnectGov offers tailored municipal software designed to enhance the efficiency of city operations, ultimately benefiting the local community. With its array of modular options, municipalities can choose the specific features that best fit their needs. Citizens have the convenience of applying for, tracking, and paying for permits through an online platform. The software also allows for the management of notifications and property-related complaints, reinforcing the connection between local governments and their residents. This tool emphasizes the importance of citizen engagement as a vital asset to the city. By implementing effective asset management practices, cities can reduce downtime and lower repair expenses. Additionally, staff can submit, approve, or deny time entries from any location, ensuring flexibility in operations. The online reservation portal optimizes the use of city facilities, while the system allows for the management and tracking of nuisance complaints linked to specific properties or individuals. Our knowledgeable team possesses the expertise needed to streamline processes, reduce paperwork, and empower city officials. Furthermore, the public-facing portal integrates smoothly with your city's existing website, featuring a user-friendly design that makes applications straightforward and accessible. This comprehensive approach not only enhances operational efficiency but also fosters a sense of community involvement and transparency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

gWorks

Founded

1999

Country

United States

Website

www.gworks.com/solutions/simplecity/

Vendor Details

Company Name

TEKConnectGov

Country

United States

Website

www.tekconnectgov.com

Product Features

Government

Budgeting & Forecasting Yes 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving Yes 
Self Service Portal No 
Taxation & Assessment Yes 
Utility Billing Yes 
Work Order Management No 

Product Features

Code Enforcement

Case Management No 
Code Maintenance No 
Document Management Yes 
Fee Maintenance No 
GIS No 
Inspection Management Yes 
Letter Generation No 
Photo Management No 
Planning & Zoning Yes 
Violation History No 
Weed Abatement Control No 

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management No 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Municipal

Animal Licensing No 
Code Enforcement Yes 
Fund Accounting No 
Inventory Management Yes 
License Issuance Yes 
Parking Management No 
Permit Issuance Yes 
Planning & Zoning Yes 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management Yes 
Equipment Maintenance No 
Fixed Asset Management Yes 
Job Costing No 
Project Management No 
Service Request Management No 
Work Order Management Yes 

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