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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Signpost is the complete solution that thousands of local businesses use to increase their reviews and grow their revenue. Signpost's smart CRM, automated text and email marketing have helped over 20,000 local businesses improve their ratings and increase their revenue. They have also increased their contact list by 3.3X using Signpost.

Description

Connect with your customers across various channels, enhance your ratings, and simplify communication seamlessly through a single platform. The traditional contact form has become obsolete; instead, establish a direct connection with your clients using Superchat’s webchat feature. This allows potential customers to reach out to you effortlessly right from your website. Customer reviews are crucial for fostering trust in your business, and with Superchat, you can easily prompt satisfied customers to share their experiences through text messages, all managed from one convenient inbox. Developed in Berlin, our Superchat software ensures that your data is secure, with multiple layers of encryption and regular backups in place on our Frankfurt-based servers. Our dedicated team is always available to support you, guiding you through the setup process and providing ongoing assistance whenever needed, ensuring a smooth experience at every step. Rest assured, your data privacy is our top priority.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Axis LMS No 
Constant Contact Yes 
Facebook Messenger No 
FreshBooks Yes 
Google Business Messages No 
Instagram No 
Kixie PowerCall & SMS Yes 
Mailchimp Yes 
QuickBooks Online Yes 
Square Appointments Yes 
Telegram No 
WhatsApp No 
Zapier Yes 

Integrations

Facebook Yes 
Axis LMS Yes 
Constant Contact No 
Facebook Messenger Yes 
FreshBooks No 
Google Business Messages Yes 
Instagram Yes 
Kixie PowerCall & SMS No 
Mailchimp No 
QuickBooks Online No 
Square Appointments No 
Telegram Yes 
WhatsApp Yes 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€79 per month
Billed annually
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Signpost

Founded

2010

Country

United States

Website

www.signpost.com

Vendor Details

Company Name

Superchat

Founded

2020

Country

Germany

Website

www.superchat.de/

Product Features

Campaign Management

Channel Management No 
Contact Database Yes 
Email Marketing Yes 
Event Triggered Actions Yes 
Lead Management No 
Multi-Campaign Yes 

Local Marketing

Advertising Management Yes 
CRM Yes 
Email Marketing No 
Feedback Management Yes 
Live Chat No 
NAP Management (Name/Address/Phone) Yes 
Online Listings Management No 
PR Management No 
Reporting / Analytics Yes 
Review Management Yes 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management No 
Employee Referral Management No 
Feedback Management Yes 
Lead Engagement No 
Loyalty Program Yes 
Referral Tracking No 
Rewards Management No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management No 
Review Generation Yes 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management No 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives

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